About us:

Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience. We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive. 

At Accela, employees enjoy a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered and motivated when you work with like-minded individuals who are passionate about contributing to a market-leading, high-growth software organization with proven technology.

About this role:

Accela is currently seeking an Account Executive for the Northeastern U.S.

The ideal candidate is experienced at maintaining and growing the investments of Enterprise Accounts, specifically government agencies located in the Northeast. The Account Executive will be responsible for maintaining and growing existing client relationships and for selling Accela’s subscription and perpetual licenses. Activities include assisting with direct marketing and lead generation campaigns, attending trade shows, assisting with account collection, managing sales efforts, prospecting, lead follow-up, preparation of budgetary estimates, preparation of proposals, contract negotiations, and contract closures as well as actively documenting these activities within Salesforce.com. The ideal candidate must also understand project delivery and actively participate at a high-level if needed. The Account Executive will be expected to facilitate customer interactions with all departments within Accela.

Impact you will make in the role (Responsibilities):

  • Achieve quarterly and annual revenue targets
    • Identify and build relationships with key decision makers in existing client organizations
    • Develop an understanding of business issues and opportunities to deliver high-impact solutions and manage the client roadmap
    • Create strong customer loyalty and demand within accounts
    • Maintain and grow revenue from existing clients by selling and cross-selling our solutions into new departments
    • Lead and contribute to RFP responses
    • Lead the development of account plans and manage periodic account reviews
    • Manage existing accounts and continue to build pipeline
    • Ability to accurately forecast opportunities for a rolling 12 month cycle
    • Facilitate discussions internally and externally relative to customer coordination
    • Provide proactive customer communication on product roadmap, delivery, and support initiatives
    • Support Regional and National User Group meetings

Expertise you will bring in (Skills and Qualifications):

  • 5+ years of experience selling enterprise wide solutions (both software and services) to local government agencies or the private sector
    • Industry domain knowledge
    • Strong interpersonal communication skills and ability to achieve set goals and deadlines
    • Understanding of project delivery and coordination with delivery teams
    • Prior RFP response skills 
  • Familiarity with government sales cycles
    • Ability to travel up to 50%
  • Track record of consistently meeting or exceeding quota
    • Strong prospecting skills
    • Outstanding interpersonal communication skills


Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work; we have some great benefits and perks:

  • Competitive salaries
  • 401(k) 
  • Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
  • 12 paid holidays and a competitive paid time off policy
  • Catered lunches, fully stocked kitchens, walking trails and nearby access to restaurants, food trucks and farmer’s markets in some of our locations

All qualified applicants will receive consideration for employment without regard to race, sex, color, religionnational origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

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