The Instructional Systems Designer (ISD) is responsible for architecting company-wide digital training curricula as well as graphic design assets (Logos, Infographics, Reference Guides, etc.) for 2U’s Human Resources (HR) Leadership team. They will focus on supporting employee professional development needs by building a variety of 21st century learning solutions ranging from; large-scale, multi-day Orientation curriculums to Instructor/Virtual-Led (ILT/VLT) Trainings, Facilitator & Participant Guides, Virtual Webinars, Flyers, Handouts and Job Aids.

While consulting with Subject Matter Experts (SMEs) at various levels, they will create learner-centric training deliverables aligned to 2U guiding principles and individual departmental initiatives. In a matrix organization, the Instructional Systems Designer will apply a basic understanding of ADDIE  to ensure every learning solution implemented across the organization is customized for adult learners and meets the needs and expectations of the stakeholders. The Instructional Systems Designer will work closely with the ISD Director and ISD Team Project Manager to complete training product quality assurance (QA) reviews and learning campaign deployments within an Enterprise Learning Management System (LMS). 


Key Role and Responsibilities: 

  • Analysis Phase: Participate in the review of existing training materials, complete job task analysis, facilitate participant focus groups, and participate in informational meetings with SMEs. Develops and revises new training product templates and training resources for Sponsors & SMEs. 


  • Design Phase: Collaborates and consults with Sponsors and SMEs throughout the formal 2U ISD Curriculum Development process. Specific Sponsor/SME collaboration tasks include, but are not limited to: 1) assisting Sponsors & SMEs with training content outline design, 2) managing draft training deliverable SME reviews, and 3) partnering with L&D Facilitation team to ensure Leadership Development curriculum incorporates adult learning best practices. 


  • Development Phase: Utilizes instructional technologies such as Microsoft Office, Google Apps, Snag It, Adobe Captivate, Articulate, Vyond and Camtasia to develop training templates to build a variety of custom-built, high-graphic multimedia learning solutions. Includes and is not limited to: 1) Facilitator Guides, 2) Participant Guides, 3) Instructor-Led/Virtual-Led (ILT/VLT) Training Presentations, 4) Microlearning Videos, 5) e-Learning courses 6) and Job Aids. Adheres to internal ISD team Standard Operating Procedures (SOP) Manual by consistently aligning all training products to the 2U Corporate Brand Guidelines. Utilizes an internal online project management tool, to organize, prioritize, and schedule SME review tasks. 


  • Implementation Phase: Serves as peer Quality Assurance (QA) reviewer to identify course improvements and share recommendations with other Instructional Systems Designers prior to deployment. Conducts LMS testing for digital media and elearning modules training deliverables and communicates necessary updates with LMS Coordinator. 


  • Evaluation Phase: Writes learner evaluations and assessments using Kirkpatrick 5 Levels of Evaluation Model. Administers Levels 1-4 evaluation tools to: 1) collect feedback, 2) measure learner comprehension, and 3) determine effectiveness of training deliverable(s) or training curricula. 


Education and Experience:

Desired years of experience 

  • Master's degree in Instructional Design or Instructional Technology  and 1 - 4 years of instructional system design, curriculum development, or graphic design experience preferred.
  • Bachelor’s degree and 4 - 6  years of instructional system design, curriculum development, or graphic design experience preferred.

Required technical skills 


  • Demonstrated knowledge of instructional design methodology & principles as well as elearning course development best practices.
  • Demonstrated capability and experience managing individual training deliverables and applying effective project management skills.
  • Demonstrated experience using Storyline, Captivate, Camtasia, Web-conferencing tools (Google Meet, Adobe Connect, Zoom), and other elearning authoring tools.
  • Demonstrated experience of graphic design tools (i.e. Adobe Creative Cloud, Photoshop, Illustrator).
  • Knowledge of  Learning Management Systems, Document Management Systems, MS Word, and MS PowerPoint.

Additional skills

  • Experience working with SMEs and serving in the Curriculum Developer role.
  • Excellent listening, collaboration, decision-making,  and critical thinking skills.
  • Strong analytical skills with application for effective problem solving & strong attention to detail.
  • Able to effectively communicate with peers and SMEs in written and verbal format.
  • Solid interpersonal skills that regularly display professionalism, confidentiality, maturity, and diplomacy.
  • Ability to work independently, as well as, collaborate with peers and SMEs.
  • Displays a coachable attitude and volunteers to cross-train existing Instructional System Designers on the team.
  • Proven ability to manage responsibilities and priorities.


About 2U Inc. (NASDAQ: TWOU)

Eliminating the back row in higher education is not just a metaphor–it’s our mission. For more than a decade, 2U, Inc., a global leader in education technology, has been a trusted partner and brand steward of great universities. We build, deliver, and support more than 250 digital and in-person educational offerings, including graduate degrees, professional certificates, Trilogy-powered boot camps, and GetSmarter short courses. Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. To learn more, visit #NoBackRow

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Why It’s Great to Work at 2U

2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer. 


2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Tuition reimbursement program
  • Generous paid leave policies including unlimited PTO for your vacation, personal, or sick days
  • Additional time off benefits include:
    • time off to volunteer for non-profit organizations
    • parental leave after 9 months of employment
    • holidays that include a winter break from Christmas through New Year and more!

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

[LA-based positions]

2U will consider qualified job applicants with criminal histories in a manner consistent with applicable law, including Los Angeles' Fair Chance Ordinance.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at 2U are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.