VSA’s purpose is to design for a better human experience. As a strategy and design agency, we blend consumer insights and data with human-centered design to activate meaningful, motivating and measurable experiences in an increasingly noisy world. With offices in Chicago, New York and San Francisco, VSA offers a full range of fully integrated capabilities—branding, advertising, data science and technology—all under one roof. VSA is also a proud member of Meet The People, an international family of unified and independent agencies. For more than 40 years, we have delivered solutions for business and creative leaders at some of the world’s most respected brands and forward-thinking organizations, including Google, Nike and IBM. 

Chicago, IL - Hybrid 

VSA is a strategy and creative agency with 40 years of experience working with some of the world’s most respected brands and forward-thinking organizations, including Google, Nike and IBM. From start-ups to blue chip companies, tech to healthcare, VSA helps our clients understand how to stand out in an increasingly noisy world. In other words: we focus on the moments that matter most to design and deliver a better human experience, and to in turn drive real-world business impact.  

ABOUT THE POSITION

We are looking for a strategic, consultative and driven Associate Partner, Client Services to join the team. This role requires a blend of critical thinking, creative competence, and exceptional strategic client leadership and is charged with the health and growth of our client relationships as well as the ability to nurture new leads and pursue new and exciting work.

We’re looking for a leader—the ideal candidate will have a proven track record of growing client relationships, fostering relationships, digging deep into client businesses to become an indispensable partner to clients.  

This candidate should be curious, incisive and bring in-depth understanding of the client’s business as well as the core disciplines at VSA—including strategy, design, and digital—and how these disciplines can be leveraged to solve real-world business problems for our clients. 

We look for creative thinkers, problem solvers that can turn ambiguity into opportunity and help internal teams and clients alike in navigating hard business problems. 

RESPONSIBILITIES

  • Strategically manage and cultivate relationships as a strategic advisor to become an indispensable partner to senior clients
  • Demonstrate a keen understanding of digital capabilities and proven experience in growing digital offerings
  • Leadership in nurturing strong internal teams and ability to drive change within teams
  • Best in class account management practices
  • Collaborate closely with Practice Leads and Partners to drive the strategic business opportunities within the department.
  • Identify and capitalize on organic growth opportunities, driving initiatives forward with strategic precision. 
  • Lead large, complex projects and accounts across varied industries, bringing teams along, while driving creative and strategic excellence

REQUIREMENTS

  • A minimum of 10 years of experience, with recent agency or consultation practice exposure and a strong digital and branding knowledge.
  • Proven track record of client service excellence
  • Bachelor's degree in marketing, advertising, communications, business, or related field; a Master's degree is advantageous.
  • Self-motivated and goal-oriented, with an ability to communicate and present effectively.
  • Demonstrated ability to innovate while aligning with client needs and organizational capabilities.
  • Exceptional problem-solving skills and a keen eye for detail, with the ability to navigate complex challenges.
  • Dedication to high-quality work and collaborative relationship-building across all levels, internal and external..
  • Strong organizational skills, capable of managing multiple  priorities effectively.
  • Comfortable working independently and within team environments, maintaining a proactive approach to achieving results.

Join us at VSA and helps us create exciting work!



VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need.

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