See yourself at Twilio

Join the team as our next Global Value Engineering Manager - Segment

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to define and execute the vision for our Value Engineering team to become a world class program supporting the next phases of Twilio Segment’s growth. As part of the Twilio Segment presales organization, you will be working closely with Twilio and Segment executives to integrate Value Engineering across our business.

Responsibilities

In this role, you’ll:

  • Define and evolve our Value Engineering program charter and team to help Twilio Segment achieve aggressive company growth targets

  • Manage existing team of Value Engineers and hire additional top tier talent into the organization to grow in alignment with sales

  • Partner with Twilio Segment leadership from sales, enablement, customer success, marketing, product management and more to maximize Value Engineering adoption and impact

  • Lead strategic customer engagements to identify, articulate and quantify the business rationale for making significant financial investment in Twilio Segment and CDP projects

  • Coach and develop skill sets of individuals on team to maximize field effectiveness

  • Set and track team and program success metrics

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 8+ years of business value related experience

  • 3+ years experience in value program or relevant leadership roles

  • Strong executive presence and presentation skills, comfortable collaborating with and presenting to C-suite executives (CIO, CMO, CFO, board-level)

  • Thrive in working collaboratively and cross-functionally, particularly with Sales, Customer Success, Solution Engineering and other key partners

  • Self-starter comfortable initiating and leading x-functional programs within a fast-paced environment

  • Deep quantitative analysis and financial modeling skills, with proven business insight and judgment

  • Experienced in software selling and working closely to execute sales process and methodologies (MEDDIC, Command of the Message, etc)

  • Bachelors Degree in a financial, equivalent work experience or MBA from a top tier program preferred

Desired:

  • Experience supporting marketing, product and engineering executives focused selling motions

  • Expertise in Customer Data Platforms, Data Engineering, and Marketing best practices

  • Experience leading SaaS customer/client engagements

Location

This role will be based in our New York, San Francisco, Denver, or one of our other remote office locations. Approximately 25% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $132,480 - 165,600

  • Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@twilio.com

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