Because you belong at Twilio

The Who, What, Why and Where

Twilio Segment is growing rapidly and seeking a Senior Group Manager, Product Marketing & Pricing to be a team leader and individual contributor in developing the pricing and packaging strategy for the global business unit. The person in this role will build a team that will lead the design, evaluation, implementation, and measurement of pricing and packaging for all new and existing Twilio Segment products and services. Reporting to the Director of Product Marketing & Pricing, this position will play a mission-critical role in increasing the adoption of Twilio Segment products and driving revenue growth. 

Who?

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of leading strategic pricing and packaging initiatives and projects.  They also have:

  • 8-10+ years of work experience, including roles in B2B product marketing or management consulting.
  • Fluency in leading rigorous analyses — including market, competitive, and financial — to develop and present data-backed pricing and packaging proposals.
  • Strong preference for someone with prior experience in product marketing or a similar role that has led pricing and packaging projects for technology companies and software subscription products.
  • Technically and sales savvy with the ability to understand software and technology businesses, and recognize when investments are required for product, revenue operations, finance, marketing, sales, or customer success to ensure pricing & packaging success.
  • Demonstrated track record of leading cross-functional projects without having direct management over teams and successfully delivering impactful results.
  • Clear and concise communicator with experience in developing compelling presentations for internal stakeholders (including cross-functional teams and executives) and customers.
  • Demonstrated expertise in developing value messaging and product positioning assets and deliverables that are logical and compelling.
  • Bachelor’s degree required. MBA preferred.

What?

As a Senior Group Manager, Product Marketing & Pricing, you will live the Twilio Magic values:

  • WRITE IT DOWN: Analyze the market, competition, and industry to develop pricing and packaging that delivers value for our customers.
  • DRAW THE OWL: Identify, design, and implement pricing, packaging, and promotion initiatives to increase customer adoption and product revenue.
  • BE AN OWNER & BE BOLD: Lead or assist in all aspects of pricing and packaging, including strategy, implementation, measurement, and continuous optimization of price and package in the market.
  • EMPOWER OTHERS: Interact extensively across all functional teams within Twilio Segment and have significant exposure to our executive leadership.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment when leading cross-functional initiatives that require investments and resources from the entire business.

 Why?

The Product Marketing & Pricing team is central to Twilio Segment's continued growth. We work closely with senior leadership across R&D, G&A, and go-to-market teams and executive leadership to guide pricing and packaging strategy. We lead all aspects of designing, evaluating, measuring, and implementing pricing and packaging initiatives that drive customer adoption and product revenue, and play a significant role in driving the overall direction of the global business unit.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $146,240 - $182,800

Rest of Colorado:

Salary Range: $127,960 - $159,950

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

#LI-Remote

 

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.   

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Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@twilio.com

 

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