Because you belong at Twilio.

The Who, What, Why and Where

At Twilio, our mission is to power the future of communications. Twilio SMS Engineering is looking for a Software Engineer to join our SMS Queuing team in Bogotá, Colombia to work on our leading solution in SMS stack with the purpose to build and optimize for SMS delivery. To take it to scale, you will be developing a complex distributed platform and will be concerned with availability, throughput, latency, and data integrity. At the core are cloud technologies that enable deployment and management of computing resources globally. 


Twilio is looking for versatile software engineers with product thinking eager to bring our cloud-hosted platform to new heights and who lives the Twilio Magic. They also have:

  • Bachelor's degree in Computer Science or equivalent.
  • 5+ years of Software development experience.
  • 3+ years of experience with complex distributed systems, working in a Java development environment.
  • Expertise with scalable data pipelines (Kafka, Kinesis, RabbitMQ).
  • Experience with distributed key/value stores (e.g., DynamoDB, Redis) 
  • Experience designing and developing horizontally-scalable and resilient systems.
  • Experience with a devops engineering model (developing, monitoring, debugging, and maintaining software). 
  • Experience designing and developing fault tolerant systems. 


As a Software Engineer, you will live the Twilio Magic values:

  • BE AN OWNER & BE BOLD: Build and operate your team's services in a distributed production environment in the DevOps model. Ensure quality by writing unit, integration, load tests, monitoring and alerting.
  • DRAW THE OWL: Collaborate with your Tech Lead and other Software Engineers to tackle complex problems in distributed systems.
  • EMPOWER OTHERS & NO SHENANIGANS: You will collaborate with other SMS Engineering teams based in Tallinn, Malmö, Bogota and San Francisco and other Twilio teams that are globally distributed. Your continuous communication within the team is crucial for success.
  • RUTHLESSLY PRIORITIZE & WRITE IT DOWN: You will work directly with engineering teams and with members of the product organisation, architects and external partners to distill product requirements and customer use cases into architecture, technical design, and code.


Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. The Twilio‘s SMS platform enables companies to integrate communications directly into their applications via simple cloud APIs and with on-demand global reach.  Twilio is therefore challenged with abstracting away a world of complexity so that our customers can go global without concern for managing a global communications network, carrier integrations and relationships throughout the world. Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your  learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our Bogotá office, but is open to remote candidates within Colombia. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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