Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Senior Manager of Developer, Product and Technology PR who will be responsible for the strategy and execution of PR programs that showcase the innovation of Twilio’s growing platform and the vision of the company’s product strategy. This newly created role on the Communications team will partner closely with Twilio’s Developer Experience, Developer Evangelism and Product teams to build narratives that elevate, highlight and champion the global developer community. Equally important, this role will develop strategy for educating enterprises about the build opportunity and the way Twilio’s platform can help them breakthrough in the digital economy. 

Who?

Twilio is looking for an outstanding leader to join forces with the Corporate Communications team. The ideal candidate has previous experience working in a fast paced corporate environment. They have a passion for storytelling, enjoy being innovative, thinking creatively, building new insights, and have the awareness to wear the customers shoes. Regarding culture, we seek people who enjoy cracking challenging problems, empower others to thrive, have a strong point of view and also are able to adapt their playbook when necessary. This person has: 

  • 10+ years PR/Comms experience, ideally with roles at both agency and in house
  • Experience crafting PR strategy for enterprise brands and for a developer audience
  • Ability to distill sophisticated, technical product into a consumable, understandable narrative for media and influencers
  • Excellent writing and communication skills
  • A self-starter with outstanding project management and organizational skills with an ability to prioritize independently, and delegate tasks when appropriate
  • Ability to work cross functionally and enjoys collaboration 
  • Bachelor’s degree or equivalent experience (Marketing, Communications)

What?

As a Senior Manager of Developer, Product and Technology PR, you will work as a key member of the global PR team - partnering to develop one cohesive narrative to reach a variety of audiences. The role is also responsible for developing the communication roadmap for product launches, updates, and maintaining the broader narrative on the Twilio product portfolio to create a steady drumbeat of news. Finally, this person will live the Twilio Magic values:

  • RUTHLESSLY PRIORITIZE: Prioritizing all the program requests from the field. Work sales and marketing stakeholders to prioritize programs on a quarterly/annual basis.
  • DRAW THE OWL: You are creative, innovative, and always think outside the box. You find ways to make magic happen regardless of time and budget challenges.
  • BE AN OWNER & BE BOLD: Research new trends in virtual/in-person programs and experiment with new formats and platforms to drive customer engagement. Don’t be afraid to experiment and try new things.
  • NO SHENANIGANS: Always act in an honest, direct, and transparent way.
  • BE INCLUSIVE: To achieve our goals, we need a diverse set of voices in the room.

 

Why?

Twilio is a company that is empowering the world’s developers with innovative communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling challenges and crafting your own storyline. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.

 

Where?

We employ diverse talent from all over the world, and we believe extraordinary work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

 

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $120,832 - $166,144

Rest of Colorado:

Salary Range: $105,728 - $145,376

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

#LI-Remote

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accomodations@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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