Thank you for checking out our careers page and for your interest in working for Truebill! Truebill is dedicated to providing the best candidate experience possible. We will only reach out to you through official channels with a truebill.com email. Please only apply to roles through our careers page: https://www.truebill.com/careers/.

Protect yourself from job scams! A reminder Truebill will never ask for any personal information until we have extended an offer from a @truebill.com verified email.


ABOUT TRUEBILL 🔮

Truebill is a YC-backed startup with offices in San Francisco and Washington, D.C. Our DC office is right on the Silver Spring metro! Hundreds of thousands of people use Truebill to manage their daily finances and take control of their money.

With a mission to improve the financial health of everyday people, Truebill is transforming the way people manage their expenses and grow their net worth. Through helping people cancel unnecessary subscriptions, negotiating bills, and securing refunds, we save our members money while helping them regain control over their finances.

The interface between even the most robust ML systems and production systems is never a perfect transition. The data team at Truebill is looking for an ML Platform Engineer to join the growing ML team. This role will focus on bringing the value of our ML systems to our product. This means the next generation of overdraft prediction, a best in class transaction classification system, or the newest version of Autopilot to help our members take control of their finances and improve their financial wellness. You will not only help build the system, but design and build the interface between the Truebill product and the ML systems that power it, automating and building tooling to enable scale.

 

ABOUT THE ROLE 🤹‍♀️

In this role, you will:

  • Build the interfaces between our production ML systems and our production app, including: monitoring, integration tests, and feedback loops that allow our systems' continuous improvement
  • Design and build robust feedback loops for collecting member feedback and incorporating that into our production ML systems in a deliberate, curated way
  • Work with Data Scientists, ML engineers, and ML operations to deliver predictions to our product and integrate them with software engineers in a robust, scalable and observable way
  • Design, build, and lead adoption of tooling to enable both expert and non-experts a way to introspect and interpret our models and their performance - allowing us to test offline as well as analyze performance and monitor for drift in the online environment
  • Work with data engineering, ML engineers, and data scientists as a stakeholder in the design and construction of our feature store to enable standardization and scale of our ML systems throughout the product

 

ABOUT YOU 🦄

  • 3+ years of production experience building systems that interface with or consume the output of ML systems and familiarity with both the full stack and ML stack of the product
  • Practical experience operating ML products including monitoring, tuning, and collection of feedback data
  • Experience with current ML tooling and willingness to learn and test new frameworks best suited to the problem
  • Strong opinions on how to instrument ML models and their outputs that ensure quality predictions are being delivered to our users
  • Prior experience with financial data, time series predictions, and transformer models is highly desired

 

WE OFFER 💫

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks, Kombucha & Coffee on tap
  • Commuter benefits

Truebill, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply for this Job

* Required
  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Truebill’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.