TDC

At Tickets.com we are changing the landscape of the live sports and entertainment industry. Tickets.com delivers innovative, cutting-edge technologies to enable safe, unforgettable fan experiences in venues across the globe. We are assembling a world-class technology team to build platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. The Tickets.com mission is to provide premium, innovative live experiences for our clients and their patrons.

We are looking for an experienced Director of DevOps to lead our Infrastructure team and scale our capabilities to deliver a world class DevOps practice.  This individual will be responsible for reshaping the current systems engineering and database teams to better support our software development release cycles.  In this role, you and your team will work collaboratively with the development teams to support a distributed architecture which is comprised of on-prem and cloud-hosted solutions, eventually playing an instrumental role migrating all applications to the cloud.  The ideal candidate will ensure that the DevOps engineering function materially accelerates the productivity of the development, QA, and operations teams through automation, repeatable processes, and continuous workflows.  The goal is to drive rapid and sustainable growth to serve our enterprise and customers worldwide.

  • Provide global thought leadership on the application lifecycle management
  • Design solutions that are practical, flexible, scalable, reusable, strategic and are achieved through the application of industry proven architectural principles, standards, and governance
  • Deploy and maintain critical applications via on-prem in addition migrating to and maintaining cloud-native architectures
  • Management of IaaS, SaaS, IaC, virtual network architecture, and monitoring platforms
  • Implement automation (CI/CD), effective monitoring, and infrastructure-as-code 
  • Continuously evaluate existing systems with industry standards and make recommendations for improvement

 

Technologies and Experience:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • At least ten (10) years of experience working in a product technology organization leading operation, cloud infrastructure and automation plus experience in a leadership role and with:
    • Expertise in leading large-scale delivery projects 
    • Ability to perform technical deep dives into code, networking, systems and storage configuration
    • Extensive cloud experience in AWS, GCP especially in architecting, deploying, and managing production workloads
    • Understand engineering needs and translate them into systems that can be replicated, automated and monitored to ensure compliance and operational standards
    • Extensive experience collaborating with a software engineering organization to deliver enterprise service levels to market
    • Minimum 6 years experience in a leadership role developing, aligning and delivering enterprise technology
    • Minimum 5 years experience managing geographically distributed teams
    • Lead teams that provide 24/7/365 IT Operations support to the business that will include on-prem and cloud-based services
  • Key technical traits:
    • Application and Infrastructure – RedHat/CentOs Linux, , Java: JBOSS/Tomcat, NGINX, Containers: Kubernetes/Docker, VMware, Ansible
    • APIs and microservices: REST, Web, Graph
    • Real-time log/event monitoring – SolarWinds, Splunk
    • Secured Application Access and control – Okta SSO and MFA, MS Active Directory
    • Database Solutions – Oracle, MYSQL, MSSQL, Oracle Materialized Views, 
    • Software Development tools – Jira, GIT, Jenkins

Apply for this Job

* Required
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Tickets.com are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.