Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Our Opportunity

The IT Helpdesk team at Snyk is responsible for ensuring our IT office infrastructure and Snykers are supported for any of their IT needs throughout the employee lifecycle. The IT team collaborates with all of Snyk’s departments to support the evaluation, implementation, and operation of technologies across different departments.

As an IT Helpdesk Intern, you’ll have the opportunity to learn the ins and outs of IT at a rapidly-growing tech company, and work closely with our team in Boston.

You’ll Spend Your Time:

Managing IT assets and inventory
Ensuring programs are running smoothly to be compliant with security-related objectives
Troubleshooting hardware-related devices and maintaining office IT infrastructure
Completing entry-level helpdesk administration tasks, including assisting employees with IT-related questions
Exploring IT topics of interest and projects
Updating and maintaining internal IT documentation

What You’ll Need:

Be able to work full-time in Boston, MA June-August 2024.
Current and future work authorization in the United States
Familiarity with MacOS, Google Workspace, and Zoom
Enjoyment in collaborating with a team
Interest and curiosity in learning the ins and outs of IT Helpdesk
To embody Snyk’s company values - Care Deeply, One Team, Customer Centric, and Forward Thinking

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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Snyk is an equal-opportunities company and believes firmly in the power of creating a richly diverse workforce. To help us to achieve this, we'd like to invite you to voluntarily disclose your gender identity. We'll use this information anonymously to assess and improve our interview process.

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When you apply for a job at Snyk, Snyk Limited will be the controller for the personal data contained in your application. You can reach us at Snyk Limited, Highlands House, Basingstoke Road, Spencers Wood, Reading, Berkshire, RG7 1NT United Kingdom or contact our Data Protection Coordinator at privacy@snyk.io. We process your personal data to set up and conduct interviews and tests for applicants, evaluate and assess the results, and otherwise as needed in our recruitment and hiring processes. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. This processing is necessary for our legitimate interests in finding, choosing and hiring employees and is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation). You can read more about how we process your data in the Snyk Recruitment Privacy Statement.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider who helps manage the recruitment and hiring process on our behalf. Greenhouse is based in the United States, and the transfer will be subject to the safeguards of Greenhouse's Privacy Shield certification. We keep your personal data as long as necessary to evaluate your application and in accordance with the Snyk Recruitment Privacy Statement. You have the right to request access to your personal data and to request that it be corrected, restricted, erased, or ported to a new provider under certain circumstances. In addition, you may lodge a complaint with an EU supervisory authority.

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IT Help Desk Intern

Benefits & Programs

Apply for this Job

Should we offer you the position, the remote option will be at the hiring manager’s discretion. Please note, you must not have any working restrictions in the country where this job is located. Check out our Flexwork policy for more information