Skilljar, the leading platform for customer education, is seeking an additional Sales Operations Manager to join our fast-growing team. The mission of Revenue Operations at Skilljar is to guide company strategy by using data, processes and tools to drive repeatable, scalable and predictable processes. This individual will own improving our internal systems, lead change in procedures, and provide operational insights and analytics. Our current systems and processes are established but have plenty of room for refinement. The ideal candidate is someone that thinks strategically and with scalability in mind and avoids unnecessary technical debt within our CRM.

Are you a motivated, Sales Operations or Revenue Operations specialist who has experience working strategically with go-to-market partners across Sales, Marketing, Customer Success? This is an outstanding opportunity to join a rapidly accelerating Series B startup that has hundreds of happy, recurring Fortune 1000 and mid-market clients on its roster.


  • Technology: Impact the revenue operations technology strategy and infrastructure while following industry-standard methodologies. Own the research and deployment of new software as well as integrations & maintenance to our existing Tech stack.
  • Administration: Assist in day-day operations and hands-on configuration of features including users, roles/profiles, custom objects, page layouts, custom fields, formulas, validations, process builder, flows & Lightning pages. Identify and implement potential improvements to the system where appropriate.
  • RevOps Helpdesk: Help field inbound Revenue Operations helpdesk tickets from internal users (Sales, Customer Success and Marketing team members).
  • Analytics: Design reports and impactful dashboards within that provide insights to all levels of partners from managers to executives, collaborating with finance and other teams for more enlightened reporting when needed.
  • Documentation: Design and maintain detailed documentation of internal tools and standard operating procedures.
  • Database Hygiene: Supervise, cleanse and maintain data quality within our prospect database, ensuring accurate data flow between all interconnected systems. Develop data taxonomies, contact auditing and de-duplication, data migrations, and overall database hygiene.
  • Project management: Lead various interdepartmental projects and ensure they are delivered effectively and on time.


  • Proven participation in evaluating, implementing and administering B2B sales technology according to current revenue and sales operations practices. Our current tech stack includes Salesforce, HubSpot, LeanData, Outreach, ZoomInfo, LinkedIn Sales Navigator, Demand Tools, Chili Piper, Intercom, Clearbit, and Chorus.
  • Advanced expertise in with at least one admin-level certification.
  • Experience with Project Management philosophies including Agile and applying tools such as Jira and Confluence
  • Experience leading or the rollout of a CPQ system within Salesforce highly desired.
  • Proficiency with Excel and Google Sheets.
  • Successful track record of being a partner to marketing, sales, and finance leadership, with the ability to prioritize and balance driving key business objectives with requirements across multiple departments.
  • US work authorization and criminal background check are required.

The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of forward-thinking, dedicated Skillets with startup drive and a passion for education. Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, Colorado, Arizona, and Florida.

Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Skilljar are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.