Skilljar is seeking a Director of Product, Data & AI Platform to join our fast-growing company to lead a team of product managers and partner with the VP of Product. We are building search, recommendation, and analytics products to present the most relevant content to learners to help them drive outcomes in their jobs, and to enable content creators to create engaging instructive content.

Founded in Seattle WA, Skilljar is now operating remotely with employees (affectionately called Skillets) based across the United States. This is an exciting opportunity to join a rapidly growing Series B company with Fortune 1000 and mid-market customers! Our customers have educated 4M+ users and conducted 100M+ online lessons in self-paced and virtual live sessions. They have realized 30%+ increase in product adoption within 30 days of training, 150%+ higher ARR on trained accounts, 30%+ improved internal team productivity, and 30%+ reduction in “how-to” support tickets.

Our Mission

We believe that education is the key to unlocking technology’s benefits for everyone. Our journey started when our co-founders - Sandi and Jason - saw that companies were developing products with great potential, but users were struggling to put these products to work. Product education was the missing link and legacy tools were frustrating users.

We’ve built the leading customer education platform in the world. Asana, Cisco, Intercom, LinkedIn, Slack, Liberty Mutual, Qualtrics, Tableau, U-Haul, Verizon, Zenefits, and more use Skilljar to accelerate product adoption and increase user retention at scale. We are backed by top-tier investors, including Insight Partners, Mayfield, Shasta Ventures, and Trilogy Equity Partners. Our customers rave about us because we are passionate about helping them transform their users into product specialists and evangelists.

Responsibilities

  • Develop and execute a vision, strategy, and roadmap for products based on analytics and ML/AI that drive customer education outcomes, while considering customer and market feedback, competitive analysis, and business goals.
  • Execute on the roadmap with product/feature definition, success metrics, experimentation plans, high quality releases, go-to-market plans, post-launch continuous improvement, and operational excellence in partnership with company leadership and across functions.
  • Innovate in a collaborative environment with a focus on rapid time to market with quality products and be on top of the latest developments in new technologies that are relevant for Skilljar products.
  • Scout, recruit, onboard, and mentor the best talent in AI/ML, data platform, and data integrations.

Requirements

  • 8+ years of product leadership or similar experience, including people management.
  • Track record of building and launching successful products/platforms with data and AI/ML at the core and in explaining benefits to customers.
  • Strong sense of product design and user experience with the ability to manage business goals, product goals, and technical goals.
  • Working knowledge of or willingness to learn public cloud infrastructure such as Google, AWS, Azure; deep learning, machine learning, and statistics; and agile methodology.
  • Bachelor's degree required. A BS or higher degree in Computer Science, Data Science, or other technical field is strongly preferred but not required. A top-tier MBA is helpful.
  • Skilled at producing product management artifacts such as opportunity briefs, prioritized roadmaps, product specs, user stories, wireframes, and customer-facing docs.
  • Excellent interpersonal and communication skills with internal and external audiences at various levels and functions.
  • US work authorization and criminal background check are required.
  • This role can be remote anywhere in the US, preferably in AZ, CA, CO, FL, GA, ID, MO, NC, NY, OR, TX, UT, and WA.

Our Values

We are curious, dedicated Skillets with entrepreneurial drive and a passion for education. Our values are Customer Focus, Learn and Adapt, Ownership, Get Stuff Done, Healthy Dialogue, and Team Mindset. Learn more at https://www.skilljar.com/about/

Our Benefits

  • Comprehensive Medical Coverage: Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance. (PTO and family leave)
  • Flexible Time Off: We believe in a healthy work/life balance and trust our employees to take the time off they need to bring their A-game to work.
  • Benefits Package: Skilljar employees receive a monthly technology reimbursement for remote work, 401K savings plan, stock options, and access to an Employee Assistance Program.
  • Inclusive Culture: We are intentional about creating a culture that is fun and inclusive. Join us for Fun Committee events, trivia nights, Bingo, and more!

Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Skilljar are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.