Skilljar is looking for a head of information security and IT operations.  You will work cross-functionality across the entire Skilljar organization to manage and oversee all aspects of application and corporate security and infrastructure, maintaining a thorough understanding of the current threat and attack landscape and latest security trends and principles. We will rely on your wide-ranging experience in this role as you perform a large variety of tasks - from strategy through implementation. You must be comfortable talking with customers, coordinating audits, and implementing internal policies and procedures across a fast-growing software company. Prior management experience is required, as you grow a team focused on security and IT operations.

Responsibilities

  • Own strategy and vision around IT enterprise security, application security, vulnerability management and incident management, including owning and maintaining all security policies and procedures for a growth stage SaaS company
  • Collaborate and communicate effectively with product and engineering teams to ensure application security is championed throughout our processes, including regular vulnerability scans and 3rd party penetration testing
  • Drive business results by representing Skilljar security in prospect & customer conversations
    • Respond to customer & prospect security assessments / questionnaires
    • Participate in security review calls w/ customers & prospects
  • Manage SOC2 audit process and assess other certifications (e.g. ISO 27001) as appropriate, designing plans to satisfy regulatory and compliance requirements related to security and privacy. 
    • Own the partnership with external auditors and legal
    • Review and update existing controls to best balance agile startup environment and meet the security requirements of our customers 
    • Coordinate audit processes
    • Cross functional collaboration with HR and Finance for a successful audit
  • Develop and Conduct annual information security awareness training for employees
  • Work with HR to ensure security on Skilljar employee computer systems
  • Work with Executive Leadership to strategize and recommend changes and updates to company-wide processes and policies relating to security.
  • Ensure Skilljar’s continued compliance with existing privacy standards, including GDPR and CCPA.
  • Own and develop other miscellaneous infosec policies and programs outside of compliance
  • Lead and develop team that owns both corporate IT and security functions
  • Grow and Manage IT and security team / strategize and think through team structure and growth

Requirements

  • 10+ years in security management function, leading initiatives across an organization. Previous company-wide leadership experience is required
  • 5+ years of people management experience, leading teams to build systems, practices and policies that comply with important security standards
  • High-growth startup experience is required, enterprise SaaS experience preferred
  • Experience leading SOC2 audits and managing external service providers
  • Experience reviewing potential corporate vendors with regards to security and compliance with privacy laws (GDPR, CCPA, etc) and conducting audits of existing vendors.
  • Able to communicate security risks in business terms that can be clearly understood at all levels of the organization
  • Deep familiarity with with distributed web applications, and security processes and procedures of agile engineering teams
  • Experience managing and configuring web applications hosted on AWS
  • Experience with MacOS, MDM and endpoint management solutions like Jamf
  • Security configuration and management of corporate productivity software including Google’s GSuite, Slack, SFDC
  • Bachelor’s degree in Computer Science or related field
  • CISSP certification preferred 
  • US work authorization and criminal background check are required

Our Benefits

  • Comprehensive Medical Coverage: Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance. (PTO and family leave)
  • Flexible Time Off: We believe in a healthy work/life balance and trust our employees to take the time off they need to bring their A-game to work.
  • Benefits Package: Skilljar employees receive a monthly technology reimbursement for remote work, 401K savings plan, stock options, and access to an Employee Assistance Program.
  • Inclusive Culture: We are intentional about creating a culture that is fun and inclusive. Join us for Fun Committee events, trivia nights, Bingo, and more!

The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Zillow, Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Colorado.


 
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
 
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Skilljar are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.