In this Solutions Consultant / Sales Engineer role, you will actively participate in co-selling with the Skilljar sales team. You will discover, scope, and design technical solutions and deliver product demonstrations throughout Skilljar’s customer lifecycle. This person will work in conjunction with Sales, Marketing, Customer Success, and Product, to be the technical bridge between our Sales Representatives and their prospects.

We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Responsibilities

  • Assist in the identification of potential sales opportunities. Execute the discovery of our customer’s extended enterprise training business objectives, goals, and challenges. Get clarity around their vision and validate it with the customer.   
  • Lead the creation of responses to customer Request for Information or Proposal (RFIs and RFPs), including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response.
  • Deliver product presentations and configured demonstrations to prove Skilljar’s ability to deliver value as it relates to our customer’s Extended Enterprise training initiatives. Incorporate customer’s specific value drivers into demonstrations and presentations.  
  • Sometimes as part of the sales cycle, a trial will be requested; the Solutions team will provide dedicated support to the trial customers. Assist customers in navigating through the Skilljar product to ensure validation of their specific requirements. This includes hosting and managing a kickoff, check-in, and closure call and providing email support throughout.
  • Be Skilljar’s Technical Subject Matter Expert. Be well-versed in and able to deliver an in-depth overview of Skilljar’s technical architecture and product capabilities as they relate to our customer’s existing technical landscape and requirements.
  • Manage, to a successful conclusion, security validation requests that require collaboration with our Engineering, Finance, and Legal teams.
  • Manage the scoping and definition for statements of work for customer-specific customizations. Work collaboratively with Engineering and Services and Support to ensure technical and functional accuracy when defining custom work. Set appropriate expectations with the customer in regard to timing and scope.
  • Share your selling and technical experience with the rest of the Skilljar team, both formally and informally.
  • Assist other Solution Consultants in the execution of the above responsibilities.
  • Provide feedback to Product Management from our customer’s perspective as collected through the sales, renewal, and growth processes.

Requirements

  • At least 2+ years of professional experience as a Sales Engineer or Technical Sales/Solutions Consultant within enterprise SaaS buying environments.
  • Well versed in Single Sign-On (SSO), REST APIs, Salesforce.com, HTML/CSS/Javascript, and information security requirements. 
  • Excellent presentation skills including an ability to communicate at both a technical and a business level, developing trust and confidence with a wide variety of individuals within a customer organization.
  • Experience scoping, managing, and executing customer pilots and Proof of Concepts.
  • Ability to influence both technical and executive audiences.
  • Superb written communication skills.
  • Strong technical writing and project management skills.
  • Adept at assessing competitive landscape and positioning effectively against them.
  • Ability to “think on your feet” and comfortable architecting creative solutions while facilitating solution design discussions.
  • Experience responding to RFIs, RFPs, and InfoSec inquiries.
  • Experience working in a fast-paced startup environment preferred.
  • Strong drive to achieve results with minimal supervision.
  • Bachelor’s degree in Computer Science or a related field or equivalent years of relevant experience required.
  • US work authorization and criminal background check are required.

The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Zillow, Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Colorado.


 
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
 
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Skilljar are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.