Samsara, founded in 2015, is a leader in Industrial IoT and our mission is to increase the efficiency, safety, and sustainability of the operations that power our economy. Our solutions combine hardware and software to bring real-time visibility, analytics, and AI to operations across various industries. Samsara’s fast-growing team is headquartered in San Francisco, with offices in San Jose, Atlanta, and London. Our team has raised over $530M from Andreessen Horowitz, General Catalyst, Tiger Global, and Dragoneer.
The Operations Specialist will work closely with the emerging Industrial Business Segment. The Operations Specialists will be responsible with working closely with sales, finance, engineering, and customer support. S/he will be responsible for the whole Order to Cash process for Industrial.
Candidates must have the ability to juggle multiple tasks and priorities, thrive in a highly driven environment, enjoy learning new skills, procedures, and systems, and have an overall desire to contribute to company growth.
An Operations Specialist - Industrial may work on:
Daily review of CRM opportunities
Same day order processing
Inventory management in our ERP systems.
Assist Engineering to ensure products are available to ship.
Process, manage, & request Return Material Authorization.
Complete special projects as needed.
Proactively follow-up with Sales on any open issues to ensure customer satisfaction.
Champion, role model, and embed Samsara’s cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices
An ideal candidate:
Organized, professional, able to multi-task, and have a high attention to detail in a fast paced environment
High-energy, strong initiative, and with great disposition and communication skills
Exceptional team player
2+ years experience as an order admin or similar experience required
Intermediate Excel experience required
Salesforce experience preferred
UPS Worldship experience not required, but preferred
ERP (Oracle/Netsuite) experience preferred
The ability to lift and move up to 50lbs
Bachelor’s degree required
At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.