Work as a team on daily, weekly, and monthly goals.
Manage the timely submissions and approvals for the organic state incentive process.
Prepare and track outstanding documents needed to obtain state incentive approval.
Monitor project flow and follow up with state incentive program administrators on issues to reduce cycle times.
Upload all documents that are sent out and received into the CRM.
Answer phone and email requests from peers, customers and state incentive program administrators.
Update CRM activities with each step in the process.
Support all organic state incentive submissions and receives (call, mail, email, and portal).
Competencies
Able to work independently and prioritize workload
Persuasive, persistent and self-motivated
Extremely efficient, organized and resourceful
Ability to relate to people from a variety of different backgrounds.
Ability to deal with 30+ inquiries per day via inbound/outbound phone calls and email
Ability to accurately type 45 words/minute
Ability to adapt in a fast paced, changing and deadline driven environment
Ability to communicate effectively over the phone and email
Team player attitude a MUST!
High-level of confidentiality
Education/Experience
High School Diploma or GED
Knowledge in Adobe Pro Knowledge in Google Email, Drive, Documents and Sheets.
Excellent written and verbal communication skills required.
Must be able to successfully pass a pre-employment criminal and drug screen.
Physical Demands
The physical requirements outlined are essential for performing the core duties of this role.
Regular responsibilities include speaking, listening, standing, walking, using hands for handling or feeling, and reaching with arms.
Occasionally, the employee may need to sit, climb, balance, stoop, kneel, crouch, or crawl. Lifting and moving objects up to 10 pounds frequently and up to 25 pounds occasionally is required. Vision requirements include close, distance, color vision, peripheral vision, depth perception, and focus adjustment.
EEO Statement
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
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