At Paysend, we're on a mission to deliver the World's Simplest Money Transfer.

Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.

Paysend can send money to over 170 countries worldwide and has attracted more than seven million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.

Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We’re looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

What's the role about

This position offers a unique opportunity for junior engineers to kick-start their professional journey and explore diverse development avenues. As part of our team, you’ll be responsible for product monitoring and incident management process. This role serves as an excellent foundation for growth and opens doors to various career paths. Don’t miss out on this chance to unleash your potential and chart your own success story!

What you’ll be doing

  • Maintenance of business critical payment services and products of the group of companies
  • Providing monitoring and detection of problems and faults in payment services 
  • Prompt incident response
  • Creating incident reports
  • Appointment and coordination of employees responsible for resolving incidents
  • Designate of employees responsible for resolving incidents and coordinate different units in case of complex incidents
  • Development of a centralized monitoring system
  • Configuring of products' traffic settings
  • Deployment of products' releases
  • Ability to solve general issues

What you’ll need to be successful in the role

  • Knowledge of Windows and Linux operating systems; basic skills in operating system administration 
  • Familiar with basic networking concepts 
  • General knowledge of  IT monitoring concepts
  • Troubleshooting skills are welcome
  • Experience with Zabbix and Grafana or similar monitoring systems
  • Experience with Jira and Confluence or similar service management tools 
  • English - B1 Intermediate
  • Readiness to work at the intersection of business and IT 
  • Ability to react quickly in case of emergency
  • Careful and responsible person

Would be a plus: 

  • Experience with GitLab
  • Knowledge of scripting languages: bash / sh, python
  • Ability to write basic SQL queries 
  • Experience with MSSQL / Oracle / PostgreSQL DBMS

 

Why Paysend?

We’re looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you’ll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we’d love to hear from you! 

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Diversity, Equity & Inclusion (DEI)

At Paysend we value diversity. We're committed to creating and maintaining an environment where people can use their diverse backgrounds, experiences and ideas helping to create money for the future. We invite you to participate in the following DEI survey.

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By answering these questions you can help us to measure the effectiveness of our outreach and recruitment programs with regards to diversity,  learning more on how we can improve. Also this information will help us to comply with reporting requirements in some countries.

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