At Paysend, we're on a mission to deliver the World's Simplest Money Transfer.

Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.

Paysend can send money to over 170 countries worldwide and has attracted more than seven million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.

Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We’re looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

What's the role about

Paysend is looking for an experienced Transaction Monitoring Analyst with direct experience in B2B, Enterprise, Correspondent Banking, financial services aggregators, or downstream merchant payment solutions. As an Enterprise Transaction Monitoring Analyst, you will Monitor Enterprise Customer activity, using Paysend’s transaction monitoring systems and other suite of tools to identify, monitor and mitigate money laundering, fraud, terrorist financing, and broad financial crime risk. You will aid in identifying direct customer risk as well as risk associated with underlying indirect customers and their payment flows. You will support the day-to-day work of second line Enterprise compliance team and help assess, develop, and enhance the Enterprise control environment. You will have the opportunity to design controls from scratch, building new rule-based monitoring into the existing systems and tools. As well as assessing the efficacy of the existing controls to ensure Paysend and our customers operate in the safest possible environment.

What you’ll be doing

  • Review Enterprise/B2B transaction monitoring alerts escalated by tier 1 analysts, systems, and reports.
  • Conduct in-depth investigations of flagged transactions to determine the validity of the alerts.
  • Identify patterns and trends that may indicate suspicious activities, such as money laundering, fraud, or terrorist financing specific to Enterprise fund flows
  • Initiate proactive investigations according to internal processes, market trends, proactive research or any other red flags.
  • Document findings and prepare detailed investigation reports.
  • Maintain accurate and comprehensive records of all investigations.
  • Apply analytic techniques to complex cases to make logical and supported recommendations.
  • Monitor and escalate anomalies or material issues to the Transaction Monitoring Team Lead.
  • Report suspicious activities to relevant authorities in compliance with regulatory requirements.
  • Ensure investigations adhere to internal policies and procedures, as well as external regulatory requirements (e.g., AML, KYC, OFAC).
  • Work closely with Compliance and Risk to address and resolve issues.
  • Communicate findings and provide recommendations to senior management.
  • Identify opportunities to improve transaction monitoring processes and systems.
  • Build new rules and controls by applying a risk-based approach based on your own analysis and data impact assessments.
  • Maintain knowledge of the Enterprise payment environment, regulations, trends, and risks.

What you’ll need to be successful in the role

  • Bachelor’s degree in finance, accounting, business administration, criminal justice, or a related field is preferred
  • Experience in financial services, banking, or a regulatory environment
  • Minimum of 3-4 years of experience in transaction monitoring, AML compliance, fraud investigation, or a related field.
  • At least 2 years of direct experience in B2B/Enterprise transaction monitoring.
  • Experience with data analysis tools (e.g., SQL, Python, Excel) to analyse transaction data is preferred.
  • Experience building transaction monitoring rules and controls
  • Experience assessing the efficacy of existing transaction monitoring controls and rules for B2B/Enterprise
  • Analytical mindset capable of interpreting complex data and identifying patterns.
  • Proven investigative experience.
  • Excellent attention to detail and ability to work with large datasets.
  • Proficiency in using transaction monitoring and case management systems.
  • Knowledge of AML laws, regulations, and industry best practices.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Fluent in English, with exceptional verbal and written communication skills.
  • A problem-solving approach, demonstrating a high degree of professional judgment, commitment, integrity, teamwork, and customer service.

 

Certifications (preferred but not required):

  • Certified Anti-Money Laundering Specialist (CAMS).
  • Certified Fraud Examiner (CFE).
  • Certified Financial Crime Specialist (CFCS).

Why Paysend?

We’re looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you’ll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we’d love to hear from you! 

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At Paysend we value diversity. We're committed to creating and maintaining an environment where people can use their diverse backgrounds, experiences and ideas helping to create money for the future. We invite you to participate in the following DEI survey.

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