Paysend is a FinTech company on a mission to change the way that people manage their money on a global scale.

Our growth has been fast and exciting. We’ve welcomed over 3 million customers and counting in the space of a few years, and we’ve more than doubled in size since March 2020.

Paysend’s success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We’re looking for the future gamechangers of FinTech to join the team and to make a difference in the lives of millions around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

We are looking for a new employee for our Robokassa service!

Robokassa is a payment acceptance solution which launched in 2003. More than 120,000 projects are connected to Robokassa.

What you’ll be doing:

  • Receiving incoming customer calls
  • Processing requests in online chat, messengers and social networks
  • Processing the mailbox requests
  • Processing of written requests from clients
  • Making outgoing calls. Sales on incoming and outgoing calls

Requirements

  • Experience in working with clients for at least six months (in a call center or support service)
  • Competent communication skills (oral and written)
  • High typing speed, stress tolerance, customer experience, flexibility, ability to work in a multitasking environment, and a sense of humor!

We offer

  • Official employment is in line with the Russian Federation Labor code
  • Remote working
  • Work schedule 2/2 (2 days/2 days off); a shift from 10 AM till 10 PM Moscow time; or full day (schedule 5/2);
  • Salary: for the initial probation period - 30 000 rubles, afterwards it will rise to – 35 000 rubles + additional bonuses;
  • Continual help from a mentor during and after the initial training period
  • Work in a friendly and creative team of professionals;
  • Corporate online English courses (entirely at the company's expense).

Company Description:

Paysend was born in April 2017 with the vision of creating money for the future. We were the first FinTech company to introduce global card-to-card transfers, connecting 12 billion cards issued by the international payment systems Mastercard, Visa, China Union Pay and local cards schemes, and we have strategic partnerships with many of the world’s top payment companies. We help users send money to over 100 countries and have a 4.8/5 Trustpilot score. Paysend is one of the most popular and trusted digital money services in the world.

Why Paysend?

We’re looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you’ll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we’d love to hear from you!

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