TikTok Community Manager 

Position: Contract [LA]  

 

OVERVIEW:

Community Managers are the face and voice of today's largest brands. They are master storytellers, brand planners, editors, producers, content strategists, publishers and customer service all rolled into one. We are looking for someone in this role to work on some of our biggest entertainment clients. Are you the right fit?

Movement Strategy is on the hunt for someone with 2-3 years of experience working across day-to-day content creation and publishing management. We're looking for a well-organized, positive rock star that can work with internal and external teams to help produce and publish strategic content, grow brand communities, address individual needs from a customer service perspective, and consistently monitor and optimize executions to increase overall brand engagement and account growth.

Applicants must be interested in several things for this role. First and foremost, you’re enthralled within the digital-social environment. Second, you constantly think of ways people and brands can connect with one another. Third, you’re looking for a home that fosters these characteristics and allows you to grow.

 

KEY FOCUS AREAS:

— Community Management: You're observant, clever, and you have something additive to say that is going to get people to click that "like" button. You stay on-brand tonally in your responses to comments on our page and external comments on other external tiktok fyps.You are closely in tune with the overall social conversation, and can quickly identify trends, and engagement opportunities to insert the brand in. 

— Strategic Development: You’re comfortable developing engagement strategies for brands that help achieve key business objectives. Developing cool activations is the base, but you understand how they 1) speak to key audiences, 2) weave in important insights, 3) help accomplish a larger initiative. Social listening and ongoing monitoring of social conversations is critical in uncovering the right opportunities. 

—  Creative Writing: You understand a brand’s voice, especially how to adopt this into the social vernacular. Perhaps more important, you handle revisions and direction from your supervisor positively and efficiently. You understand the guardrails and how to stay brand safe, while also being thoroughly invested in social and understanding the culture and ecosystem of each platform.

— Team Communication: You’ll be confident and comfortable interacting with both your internal teams and Clients on a regular basis. Often, you’ll be called upon to explain the insight behind your work and help others understand the overall strategy of the content/activations you manage, and how to make it better.

—  Crafting and Sharing Learnings: You are excited to dig into the data and identify learnings and insights that will help the greater team develop new content formats and ways of reaching audiences through community management.

 

QUALIFICATIONS:

  • Strong organizational skills (manage multiple channels and global/local market content calendars)
  • Well-versed and up to speed in the latest social media technologies, platforms, services and analytics tools.
  • Proven writing skills (technical and creative)
  • Strong collaborator across internal and client teams
  • Quick with feedback and revisions
  • Keen with accuracy and proofreading
  • Can handle multiple work streams and points of contact with ease

 

REQUIREMENTS:

  • 3+ years experience working on branded social media and managing social media content for brand/owned channels, agency setting preferred
  • A creative background (no formal requirements -- we’re open to hearing your story) 
  • Expert knowledge with all current social platforms 
  • Experience with social listening and publishing tools
  • Impeccable writing, public speaking and overall communication skills. This will entail copywriting, client communications and reporting (collect and keep track of engagement data for comments, innovate on our CM strategy and learn from data, etc.) 
  • Content and editorial expert
  • Passionate and knowledgeable about film, the entertainment industry, pop-culture, and relevant markets
  • On top of the latest industry trends, breakthrough creative campaigns, emerging technologies, pop culture and current events. Bring forward opportunistic ideas proactively to take advantage of these trends in real-time.
  • Strategic thinker at the core with the ability to identify an insight and turn it into a sound strategic recommendation
  • Strong analytical and critical thinking skills; and understand what is working and how we can make things better
  • Proficient in Keynote, G-suite and all social platforms
  • Must be self-motivated and a master multi-tasker who crushes day-to-day interactions but understands and takes action on road-mapping and planning ahead
  • Ability to prepare client-ready documents and liaise with clients and brand agency partners

 

IDEAL QUALITIES:  

  • You’re proactive and naturally curious about the digital space, constantly looking for opportunities
  • You are passionate about the work you do and treat your client’s business as if it were your own
  • You make others’ jobs easier (no matter who they are or what they do)
  • You create a positive and open environment when around others
  • Your attention to detail is unmatched
  • You’re the hardest worker in town
  • You know how to hustle
  • You have a diverse and inclusive perspective

 

Movement Strategy is an Equal Opportunity Employer



Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Movement Strategy ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.