ABOUT US

SHARE NOW stands for the world’s first free-floating car-sharing service – the biggest innovation in the car business since the invention of the car. We come from a long line of pioneers in the car-making industry and challenging the status quo is how we like to play. Our mission now is personal freedom: To make it possible for anybody to drive in the city without breaking the bank – or the environment. 

Our global headquarters is in Berlin, Germany, and we operate in both Europe and North America. We offer an exciting, fast-growing environment in which everyone has equal opportunity to bring ideas to the table. We believe the future is about personal freedom and that everyone has a role to play. We are more than 500 employees of over 30 nationalities spread out across the globe. You could be one of them.

 WE OFFER

  • The ability to work autonomously in an agile and creative environment, where every idea matters
  • Internal and external development possibilities for personal and professional growth
  • Monthly Mobility Allowance for your own SHARE NOW experience
  • Company pension, flexible working hours and 30 days of paid vacation days per year
  • Hot and cold drinks, snacks and fresh fruits to keep your energy levels up
  • Informal atmosphere, Welcome Days and global Townhall meetings

YOUR TASKS

  • You are responsible for the user research program for our customer-facing products
  • You will define, plan, and conduct user research using different methodologies throughout the product development lifecycle 
  • You will design and innovate the mix of our research methods and practices and how they support our decision-making
  • You drive an agenda for a richer data foundation for strategic and tactical decision-making
  • You will mentor and coach designers and product owners to take part in user research
  • You work closely with our strategy and BI teams to connect their analyses with your user-centered insights
  • You are an ambassador for a customer-centered culture across the organization

YOUR PROFILE

  • You have at least 3 years of working experience as a user researcher in the field of consumer products and services
  • You got a degree in Human Factors, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field or have equivalent working experience
  • You have a natural curiosity for how people behave and find yourself asking “why?” without even thinking about it
  • You’re excellent in translating complex problems into research questions and hypotheses
  • You’ve got proven skills in conducting lab-based, contextual, longitudinal and remote qualitative research methodologies 
  • You’re fluent in navigating the strengths and weaknesses of qualitative and quantitative data and have experience mixed methods research
  • You’re excited about unearthing patterns in large amounts of data
  • You’re a great communicator and have experience in efficiently sharing research findings with different audiences - from the product squads to the wider organization
  • You’re fluent in German and English

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