Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

Ever wonder what happens when you perform a top-up of crystals in Genshin Impact? The Global Payment team at HoYoverse provides a unified cross-border payment solution for all of our games. From connecting to various payment methods, fighting against fraudulent transactions, providing insights on revenue analysis, to meeting local government regulations & international standards, our systems cover a wide range of core functionalities.

Being responsible for some of the most critical services in the company, system availability & robustness is one of our top priorities. Thus, we are looking for a passionate professional to join our team, who possesses a combined skillset of backend development and infrastructure knowledge. Being one of the core members in our engineering team, you will take the lead to:

  • Work closely with all engineers in the team to ensure stability from SDLC perspective, such as coding best-practices, CI/CD pipeline, grayscale deployment, multi-cluster environment, traffic labelling, etc.
  • Cooperate with the DevOps team to manage the infrastructure resources used by our services. Perform capacity planning, parameter fine-tuning based on use patterns of the services.
  • Improve system observability from different aspects, such as logging, monitoring & alerting, tracing, etc. Establish observability standards & handbooks for new services to follow.
  • Verify system robustness via different means, such as chaos engineering, disaster drills, etc. Develop remedy plans and SOP handbooks to achieve fast restoration in the event of service disruption.
  • Analyse production cases to discover issues, such as design anti-patterns, performance bottleneck, suboptimal configurations, etc. Take continuous efforts to achieve high-availability payment architecture.

What We Are Looking For:

  • Bachelor's degree (or above) in Computer Science or related programs, with at least 3 years of work experience.
  • Proficient in any server-side programming language. Golang is preferred.
  • Familiar with any public cloud provider. AWS is preferred.
  • Familiar with databases & middlewares used by our microservices, such as MySQL, Redis, Kafka, ElasticSearch.
  • Familiar with the observability stack used by our microservices, such as ELK, Grafana, Jaeger, Prometheus.
  • Good understanding of Linux, able to use common commands (like lsof, nc, netstat, tcpdump), and write shell scripts.

Bonus Points:

  • Previous working experience in banking, finance, FinTech, payments, etc.
  • Familiar with common security techniques such as encryption, hashing, KMS services, etc.
  • Familiar with international compliance / security standards such as PCI DSS, ISO-27001, ISO-27701, SOC 2, etc.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

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