GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

 

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

GoCardless are seeking a self-motivated, curious, and inspired brand designer to join our design team.

We are at an exciting point in our journey, expanding our brand footprint and enhancing our product experience like never before. This role is ideal for a proactive individual who is eager to contribute to a growing design team and make a significant impact in shaping our brand’s future.

Must have skills:

  • Proficiency in Design Tools: Expertise in Figma, InDesign, Illustrator, and Photoshop is essential for creating compelling visual assets and maintaining design consistency across our brand.
  • Understanding of Motion Design: A solid grasp of motion design principles and an interest in implementing animations to enhance user engagement and storytelling is crucial.

Desirable skills:

  • Familiarity with After Effects and Lottie: Experience with After Effects and Lottie for creating high-quality animations and interactive elements is a significant advantage, enabling the design of dynamic user experiences.
  • Curiosity about Modern Design Tools: Exposure to tools such as Webflow, Spline, and Framer is exciting for us and demonstrates a willingness to explore and adopt new technologies that can enhance our design capabilities.

What excites you 

  • Tangible Impact: You will have the unique opportunity to create a tangible impact within a global company that has achieved significant scale. At GoCardless, you'll experience a rare combination of a broad design landscape and substantial autonomy, empowering you to take creative risks and innovate without the constraints typically found in larger organisations.
  • Passion for Design and Visual Culture: Your obsession with the cutting edge of design and visual culture drives your understanding of brand identity. You appreciate the depth of design principles that extend beyond mere aesthetics, recognizing brand as a crucial component of user experience and business strategy.
  • Clarity from Complexity: You possess the ability to distil complex and ambiguous propositions into simple, impactful, and user-centric designs. This skill is essential in creating effective solutions that resonate with our audience and enhance their experience with our products.
  • Enthusiasm for Digital Innovation: You are excited by digital products and technological advancements. Your enthusiasm for the possibilities they present fuels your creativity and approach to design, enabling you to envision innovative solutions that push boundaries and elevate user engagement.

What excites us  

  • Craftsmanship and Attention to Detail: You demonstrate a profound respect for the art of design, showcasing exceptional attention to detail in every aspect of your work. You interrogate your design choices with precision, ensuring that each element serves a purpose and aligns with our brand ethos.
  • Business Acumen: You possess a keen understanding of the balance between desirability and deliverability. You are always mindful of company objectives, knowing when it is appropriate to ship a product and when to pause for iteration. Your design decisions are informed not only by creativity but also by business goals and user needs.
  • Project and Stakeholder Management: You are adept at managing multiple projects and stakeholders simultaneously. You maintain a clear focus on agreed deadlines, ensuring that your contributions align seamlessly with team and company timelines.
  • Adaptive Problem Solving: As an adaptive, self-starting designer, you approach challenges with a flexible mindset. You are eager to experiment with new tools and emerging technologies to enhance your design processes and workflows, continuously striving for improvement.
  • Team Collaboration and Humility: You value humility and appreciate the power of teamwork. As a true team player, you are willing to engage in all aspects of the design process, including the less glamorous tasks that contribute to the overall success of the team.
  • Experience and Portfolio: You bring 3+ years of experience from either an in-house team (particularly in tech, payments, or fintech) or a respected branding agency. Your strong portfolio reflects a diverse range of projects across different media, showcasing your versatility and expertise in brand design.

Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
  • Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
  • Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn. 

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UNITED KINGDOM - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s bank payment network.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look here.

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