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GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.
About Payer Proposition
We are a small and newly formed team that is responsible for developing GoCardless’ payer proposition.
GoCardless is used by tens of millions of payers each year, but so far we have done little to engage and build a relationship with them. Most still use our services without knowing.
We want GoCardless to become the easiest, and most rewarding way for payers to pay. In turn we want to use the relationship we build with our payers to enhance our service for our merchants. This means you’ll be exploring areas as varied as whether we can improve our paying experience, to whether we should offer rewards and incentives for paying with GoCardless.
This is a greenfield area for GoCardless, and will involve a high level of ambiguity, experimentation and cross-functional collaboration as we go on this journey to make GoCardless the easiest and most preferred way to pay.
What excites you
- You are passionate about building and improving products by experimenting, prototyping, and applying an iterative and data-driven approach to validate ideas and learn.
- You are comfortable with ambiguity. This is a greenfield area for GoCardless and you will be joining us from the beginning of the journey!
- You are excited by the idea of solving problems and building products for our payers.
- You thrive in a cross functional and collaborative environment and believe the best products are built through collaboration.
- You are someone who embodies leadership, personal accountability and ownership, eagerly taking on problems and solving them with creativity and dedication.
What excites us
- You have experience building web products and services, and are an expert in front-end technologies (Typescript/JavaScript/React) and have some experience with Ruby on the back-end.
- You adapt to new technologies and processes quickly.
- You have a customer and product centric mindset, and are excited to deliver features to transform the payer experience
- You are data-driven and analytical.
- You are enthusiastic about working in a strong culture of experimentation, testing and peer review - to help us in experimenting with how to develop our payer proposition.
- You effectively collaborate with other engineering teams and business stakeholders.
- You are a role model for the team, sharing your knowledge and experience.
- You have a proven track record in mentoring and supporting other engineers.
- You take the lead in pushing projects forward and raising the whole team up.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
- Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
- Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of July 2024;
45% identify as women
23% identify as Black, Asian, Mixed or Other
10% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
