About ForgeRock:   

In today’s highly connected digital world, understanding, managing and securing the identity of individuals and things is essential to safety and success of both businesses and their customers. Billions of people connect from anywhere, use a wide variety of devices and expect a seamless yet secure experience.   

The ForgeRock mission is to provide the most simple and comprehensive Identity and Access Management Platform to help our customers deepen their relationships with their consumers and improve the productivity and connectivity of their employees and partners.  Our identity solution enables great digital experiences and is embedded with a rich set of security, privacy and consent features.  We deliver our platform through both cloud services and on-premises software. 

Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using.

ForgeRock is headquartered in San Francisco, but we are a global company with offices in the following cities: Vancouver, WA; Austin, TX; Bristol, UK; Grenoble FR; Oslo NO; and Singapore.  Please read more about us at forgerock.com or follow ForgeRock on Twitter at http://www.twitter.com/forgerock.

 

The Role:

The People Operations Specialist will be responsible for the front-end of the employee lifecycle at ForgeRock within their regional pod. In order to succeed in this role, the People Operations Specialist will maintain a streamlined and consistent process in everything they do and will be an expert on delivering a positive experience for all of the individuals they support.  

Responsibilities:

  • Manage requisitions in ATS (Greenhouse) ensuring they are opened and closed efficiently
  • Schedule a high volume of phone, video, and on-site interviews for Talent Partners and Hiring Managers across multiple time zones through our ATS
  • Partner with Talent Partners to ensure a successful recruitment process
  • Lead the onboarding process and work cross-functionally with IT and the Facilities Team to ensure a positive new hire experience is provided
  • Process new hires in HRIS
  • Manage the onboarding of the contingent workforce
  • Responsible for overall data integrity of employment records in Box and HRIS. This will include facilitating regular audits and leading projects to ensure employees have executed the most current versions and are up to date.
  • Respond to employee and manager questions on HR programs, policies and, procedures
  • Proactively look for process improvements and ways to automate
  • Create and maintain Talent Operations process workflows and procedures
  • Ad-hoc reporting and additional projects based on the team’s needs 

Required Skills & Qualifications:

  • University degree preferred
  • Experience within operations; preferably within a global HR or Recruitment function (1-3 years preferred)
  • Experience maintaining electronic employee files and utilizing an ATS and HRIS for data management
  • Ability to look at processes from a global perspective
  • Demonstrated ability to handle confidential and sensitive information
  • Exceptional attention to detail and follow-through
  • Excellent communication skills
  • Highly motivated nature with an innate sense of urgency and positive can-do attitude
  • Ability to assume responsibility; function effectively with others on the team or independently
  • Proven ability to build rapport and strong relationships through interpersonal and communication skills

Life at ForgeRock:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make ForgeRock special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Recognition programs that reward employees with meaningful experiences.
  • Global volunteering and community initiatives

ForgeRock is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

 

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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