Chief Information Security Officer

UK - Bristol or London


About the company:   

ForgeRock® rocks when others are rolling. We aren’t your typical high-tech company and aren’t looking for typical people. We look for real people. Whoever you are. Whatever you are. While you play well with others you aren’t afraid to be you and let others be themselves. Someone has called you wicked smart before, but you would never refer to yourself that way.  

ForgeRock pioneered open source identity and access management, went on to invent identity relationship management for customer identities, and is now busy playing with the identity of things. Yes, we’re growing fast, but we remain true to our start-up culture. We’re decidedly creative, we’re always learning, no one hesitates to ask questions, and we’re on a never-ending search for new ideas.

Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using. Please read more about us at or follow ForgeRock on Twitter at



The Role:

ForgeRock is seeking a Chief Information Security Officer to join our Executive Team in London/Home Counties, UK, Bristol, UK or the San Francisco Bay Area. The Chief Information Security Officer will have the responsibility of establishing and delivering information security strategy and capabilities across the ForgeRock enterprise. The CISO is a key contributor to the company’s strategy and planning. It is critical for the CISO to build strong and productive relationships with all business unit leaders, acting as a true partner.

The CISO is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are protected. This position is responsible for identifying, evaluating and reporting on information security risks in a manner that meets ever-increasing compliance and regulatory requirements, and aligns with and supports the risk posture of the enterprise. The CISO position requires sound knowledge of business management and a working knowledge of information security technologies.

The CISO will work with business departments to define policies and standards, and implement them via consistent practices. The CISO serves the owner of all assurance activities related to the integrity and confidentiality of customer, business partner, employee and business information in compliance with the organization's information security policies. A key element of the CISO's role is working with executive management to determine acceptable levels of risk for the organization. The CISO must be highly knowledgeable about the business environment and ensure that information systems are maintained in a fully functional, secure mode.

While the CISO is the leader of the security program, he or she must also be able to coordinate disparate drivers, constraints and personalities, while maintaining objectivity and a strong understanding that security is one of the business' critical activities. Ultimately, the CISO is a business leader, and should have a track record of competency in the field of information security or risk management, with eight to 10 years of relevant experience, including four years in a significant leadership role.




  • Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program to ensure that the integrity, confidentiality and availability of information is owned, controlled or processed by the organization.
  • Manage the enterprise's information security organization, including our Business Continuity efforts, which would include hiring, training, staff development, performance management and annual performance reviews.
  • This role will also have direct oversight for Security Operations, and partner strongly with Corporate IT for implementation and operations of technology, and incident response and management.
  • Facilitate information security governance through the implementation of a hierarchical governance program, including being a leading member of the Security and Privacy Board.
  • Develop, maintain and publish up-to-date information security policies, standards and guidelines. Oversee the approval, training, and dissemination of security policies and practices.
  • Create, communicate and implement a risk-based process for vendor risk management, including the assessment and treatment for risks that may result from partners, consultants and other service providers.
  • Develop and manage information security budgets, and monitor them for variances.
  • Procure/create and manage information security and risk management awareness training programs for all employees, contractors and approved system users.
  • Work directly with the business departments to facilitate Security risk assessment and risk management processes, and work with stakeholders throughout the enterprise on identifying acceptable levels of residual risk.
  • Provide regular reporting on the current status of the information security program to senior management and business unit leaders.
  • Progress the evolution of the company’s security controls toward conformance with: ISO 27001, Cyber Security Essentials, GDPR SOC2, and other applicable standards as required by our business.
  • Provide strategic security and risk guidance for IT projects, including the evaluation and recommendation of technical controls.
  • Partnering with Corporate Privacy, specify the technical systems to support the security controls defined for the corporation. Manage project plans and timelines to implement the technical systems.
  • Specify the security controls for corporate security as well as our software-as-a-service offering.
  • Coordinate information security and risk management projects with resources from the IT organization and business department teams.
  • Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
  • Ensure that security programs are in compliance with relevant laws, regulations and policies to minimize or eliminate risk and audit findings.
  • Liaise among the information security team and corporate compliance, audit, legal and HR management teams as required.
  • Define and facilitate the information security risk assessment process, including the reporting and oversight of treatment efforts to address negative findings.
  • Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data and the company's reputation.
  • Monitor the external threat environment for emerging threats, and advise relevant stakeholders on the appropriate courses of action.
  • Liaise with external agencies, such as law enforcement and other advisory bodies as necessary, to ensure that the organization maintains a strong security posture.
  • Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the security.
  • Understand and interact with related disciplines to ensure the consistent application of policies and standards across all technology projects, systems and services, including, but not limited to, privacy



Required Skills & Qualifications:

  • Minimum of eight to 10 years of experience in a combination of risk management, information security and IT jobs. At least four must be in a senior leadership role. Employment history must demonstrate increasing levels of responsibility.
  • Experience in the software-as-a-service and/or platform-as-a-service industries is preferred.
  • Experience establishing security programs for IT suppliers in regulated verticals, including telecommunications and financial services preferred.
  • Experience with FinTech is preferred.
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.
  • Proven track record and experience in developing information security policies and procedures, as well as successfully executing programs that meet the objectives of excellence in a dynamic environment.
  • Strong program and project management skills with a proven ability to define strategy and lead an organization from vision to implementation.
  • Broad knowledge of business process, including disaster recovery, business continuity and risk management.
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • Must be a critical thinker, with strong problem-solving skills.
  • Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
  • Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.
  • Degree in a technology-related field, or equivalent work- or education-related experience.
  • Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT and ones from NIST.
  • Experience with contract and vendor negotiations.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity.
  • High degree of initiative, dependability and ability to work with little supervision.



Life at ForgeRock:

We believe in and facilitate a flexible, collaborative work environment. We’ve grown enormously, but remain true to the innovative, can-do startup values that got us here. Most important of all, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Below are just a few of the great things we have to offer at ForgeRock:

  • A great team of smart, fun and genuinely nice individuals.
  • Awesome company culture focused around providing a flexible and collaborative work environment
  • Regular office bonding events, from lunches and happy hours to group offsites and hack-days
  • Well-stocked fridges, whether you’re hungry or thirsty
  • Competitive benefits and perks
  • We’re Mac-friendly!
  • Generous employee referral bonus program
  • Amazing offices across the globe – San Francisco HQ; Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!



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