EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EBANX allows these companies to connect to hundreds of payment methods in different countries in the region. And it goes further, creating results for businesses and simple shopping experiences for consumers.

From the beginning of our journey, we have an important mission: to give access. And this is not just about our products and services, but it goes through everything we are and do. We believe that it is only possible to innovate with diversity, so we cherish differences in gender, race, nationality, disability, sexual orientation, religion and age. Plurality is what makes our Big Dream possible.

We are called ebankers and we are changing the way people buy, connect, and live globally. Let's make history together?


We are searching for a Key Account Manager with a lot of will to help our international merchants; offering them the best experience while working with EBANX. It is important to have experience with large customers portfolios providing one to many solutions and also be flexible, to have an entrepreneurial spirit, to be engaged, autonomous and able to learn fast.
 
Besides to try conquering the world,  your responsibilities will be:
  • Monitor, measure and propose strategies to continually improve merchant performance, payment method optimization, market penetration and brand advancement.
  • Identify and sell new products and market expansion opportunities within each merchant relationship.
  • Maximize volume and revenue in accounts by cross and up-selling;
  • Develop and maintain an excellent relationship with the client leading them to an amazing experience;
  • Respond to client’s demands and correctly address to the other areas;
  • Diligently report on sales pipeline progression within Salesforce.com;
  • Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, customer success, risk, legal and finance) to maximize merchant satisfaction and reference ability;
  • Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels and improve corporate brand awareness;
  • Maintain a strong understanding of our competitive landscape and business strategy;
  • At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism;
What is essential for the job? 
  • Long-term experience as account manager or business development;
  • Understanding of merchant payment environment and needs;
  • Analytical skills and attention to details;
  • A self-starter who is comfortable in an entrepreneurial and fast paced setting;
  • Tenacious and resilient with a positive, solution-oriented attitude;
  • Exceptional communication, presentation and persuasion skills;
  • Excellent planning, organization, prioritization and time management discipline;
  • Fluent English (we will test it);
  • Must have a valid passport and be willing to travel (up to 50% of the time);
  • Experience in contact with merchants;
  • Be in a SR level and above.  

EBANX offers:

  • A challenging environment, with opportunities to grow;
  • Spanish, English or Portuguese classes;
  • WAVES (bonus) - Program of goals and results (variable compensation);
  • EBANX Education: budget for long courses;
  • EBANX Skills: budget for workshops and courses;
  • EBANX Flexible: monthly Day Off from February to November, birthday Day Off and Rest up Month - one month of paid leave every three years of work anniversary.
  • EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers;
  • Hello ebanker: psychology, finance and legal orientation.

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in EBANX’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Please reach out to our support team via our help center.