Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Today, we operate in 19 states with 144 dispensaries, service nearly 2,200 wholesale partner accounts, we have 29 cultivation sites and over 5,500 team members in the United States. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities. Social Responsibility | Curaleaf | Cannabis with Confidence
We educate. We advocate. We give.
Responsible for ensuring each Curaleaf member receives outstanding service by providing a positive and friendly environment. Assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service.
You must have had an active pharmacy technician registration in the state in which you are applying within the past five (5) years and is or was in good standing at the time their registration lapsed.
Essential Duties and Responsibilities
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our members
- Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to Director when needed
- Communicate the effects of different types of cannabis to members clearly and effectively
- Ring up sales on Point of Sale System and process cash
- Ensure strict controls to protect organization assets at the direction of management
- Facilitate the new membership and member renewal processes
- Perform data entry and manage the member database
- Answer phone calls and forward to the appropriate staff member
- Book appointments for members for services they request
- Maintain a current stock of New Patient folders, Educational Materials, Intake Forms, etc.
- Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
- Maintain a positive work environment conducive to trust and respect
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Perform other related work as required
Education and/or Work Experience Requirements:
- High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
- Retail, cash handling and Point of Sales (POS) experience required
- Working knowledge of Microsoft Office. Experience in medical cannabis industry highly desirable, but not required
- Must be a minimum of 21 years old
- You must have had an active pharmacy technician registration in the state in which you are applying within the past five (5) years and is or was in good standing at the time their registration lapsed
Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as requires by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.