Crocs is passionate about building an immersive, robust branded digital experience and driving eCommerce growth. Come join the team & be comfortable in your own shoes as our new Sr. Specialist, Onsite Merchandising & Optimization! In this role you'll be a site merchandising/digital marketing/analytics unicorn, and support business initiatives by focusing on new site features and enhancements, personalization, analytics integrations and technical execution of promotions. As a member of the onsite team, you will partner with the platform manager, CRM manager, merchants, and digital analysts to execute and optimize technical merchandising efforts.

Primary Job Duties:

  • Optimization
    • Collaborate with business users to find opportunities to optimize the platform to better meet their business needs.
    • Track the latest technologies and innovation trends.
    • Research and recommend outstanding feature implementations and think out of the box to realize the creative vision.
    • Lead innovation efforts and long-term strategy for site enhancements.
  • Personalization
    • Execute integrations with our personalization platform.
    • Analyze customer data to continuously optimize personalization strategy.
  • Analytics
    • Set up tracking, analyze results, provide insights and make recommendations on onsite marketing content and storytelling.
  • Promotions
    • Set up and ensure all onsite promotions are executed accurately and meet all requirements for quality assurance and top performance.

Job Requirements:

  • Bachelor’s degree in related field preferred
  • 5 years of experience and strong knowledge of creative web design, site functionality, and/or marketing and experience in a branded product environment required
  • Experience working with Salesforce Commerce Cloud and related systems integrated with the platform
  • Industry knowledge of retail ecommerce standard methodologies and consumer trends
  • Ability to champion causes and engage others in the causes’ success
  • Maintain clear communication channels across cross-functional teams at all time
  • Basic HTML and CSS knowledge

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 

Title: Sr. Merchandising Specialist, Onsite

Job Level: Senior Professional Individual Contributor

Career Level: CL5

Salary Range: $71,500 - $107,300

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

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From the beginning, Crocs has believed that everyone should be comfortable in their own shoes. We believe that Come As You Are is more than a tagline, it is a way of living. And these beliefs inform everything we do, inside and out. Our culture thrives on the diversity of people and perspectives. We welcome your application with open arms (or toes) and please, always Come As You Are!

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