The SAP Business Solutions Architect will work as part of a team to support the development and integration of systems underlying internal business functions. This person will collaborate with the various business units, gather an understanding of business operations, and help build solutions to meet business needs.  This position requires determining the best solutions across a spectrum of business applications. The successful candidate must have a working knowledge in one or more functional areas of the SAP ERP system (preference for this role is SAP’s Apparel and Footwear solution with focus on order entry, VAS, pricing, allocation, shipping and invoicing).


  • Under guidance, work as a member of project team to apply knowledge of business operations to understand information needs of the business unit and determine best technology to meet the needs.
  • Provide input in the analysis, design, enhancement and implementation of business applications to support internal business functions.
  • Analyze business processes, identify causes of problems and make recommendations for process improvements.
  • Resolve less complex design problems.
  • Follow established testing procedures to ensure application is thoroughly tested during development and prior to release.
  • Monitor and report to management on project/program status, identify issues that may impede attainment of project goals, recommend and implement corrective measures.
  • Continuously expand knowledge in area of specialization.
  • Perform other duties as required.


  • Good understanding of the Order to Cash cycle, configuration and transactions (namely Sales, Allocation, Logistics Execution, Billing, Pricing, VAS, EDI integration, and Tax)
  • Strong understanding of integration points between modules (especially MM, LE, FI/CO, namely in the areas of Tax, Pricing, Intercompany, Purchase to Order, EDI and Third Party Ordering).
  • Hands on experience in SD and LE modules including IDOCs and user exits
  • Utilize and build on basic knowledge in areas such as IDOCs, batch job processing, and AFS to troubleshoot and suggest improvements
  • Work with customers to gather requirements and develop functional specifications
  • Work with developers to clarify any requirements as needed
  • Perform unit testing and ensure satisfaction of the documented requirements
  • Act as tier 2 support resource for the OTC team assisting the tier 1 support team as needed


  • Project and/or support experience related to the AFS industry solution in the area of Order to Cash
  • Experience integrating to Demandware is desired for Direct to Consumer
  • Experience integrating to Retail POS solutions is desired



  • Bachelors in Computer Science, related field or equivalent experience.
  • MBA or equivalent experience preferred but not required.
  • 2+ years of project and/or support/ analyst experience in SAP OTC (AFS experience preferred).
  • 4+ years of experience in business systems and applications development and implementation (Product development, Consulting or Support).
  • Working understanding of SAP AFS Order to Cash.
  • Working knowledge of the most commonly used business applications.
  • Understanding of the project management process.
  • Analytical and problem-solving skills.
  • Must be able to work effectively as part of a project team and foster team cooperation.
  • Stays current with rapidly changing technology and applies it to business needs.
  • Must be able to effectively communicate technical information to both technical and non-technical personnel.

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 


Apply for this Job

* Required