At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for a Lead Product Designer who will develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You will apply UX and UI principles and methodologies to enhance product design through user research and testing and solve complicated business problems. As an expert in your field, you will elevate the design acumen within the organization, ensure the adoption of best practices, and mentor peers.

*This is a hybrid role with onsite "team time" at least 2 days a week from our Boston office.

What you’ll do:

Lead the development of UI and UX design best practices, templates, and trainings to increase design knowledge and standards for the organization
Advise senior leaders on UI and UX initiatives and strategies
Collaborate with teams to create user-centered product designs, requirements, workflows and strategies
Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices
Translate user needs and business requirements into compelling experiences
Create user journeys, user flows, wireframes, and interactive prototypes across multiple devices and interfaces
Create low- and high-fidelity prototypes to communicate design intent
Recommend metrics to define, manage, and measure design success and prioritize enhancements
Collaborate with leadership to support team member onboarding and growth

Who you are:

7+ years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
5+ years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XD
Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field
Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field preferred
Demonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness
Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadership
Demonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$127,600—$159,500 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

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