ABOUT US:

At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation.

Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes. 

Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater. Learn more here!

Our Vision:

CARS vision is to become the largest digital automotive marketplace and platform powering innovative solutions and frictionless omnichannel experiences for buyers and sellers. 

CARS Product Management is looking for top talent to join our team for an exciting new phase of our business and technical evolution. In 2021, we launched a new platform that transformed Cars.com, a 20-year-old public company, and will enable our continued innovation and fuel our mission.

About the Role 🤔 

Our Product, Product, Design, and Technology teams are organized around three core missions which define the work that we do and the outcomes that we build toward: Shopper Experience, Marketplace Team, and Revenue Team. Our work is outcome driven, which allows us to center our work on outcomes derived from the company strategy. We operate with full transparency with regard to a) the outcomes we agree will build our business, b) our roadmap, c) work underway to achieve those outcomes. We partner with our stakeholders to define and refine the work as we discover what features, fixes, and innovations will get us furthest, fastest.  

As the Director, Product Management (Revenue/Subscription), you will lead a team whose mission is to make selling a car and connecting to in-market shoppers simpler, faster, and more lucrative. The team’s work represents the majority of our company’s revenue and includes core marketplace subscription products (vehicle listings and merchandising), Digital Retail, Vehicle Acquisition, Inventory Extension, Dealer Reporting, Attribution, and CPO. Revenue/Subscription outcomes include revenue growth/ARPD, dealer ROI and engagement and end-to-end expansion. You will partner with key stakeholders in sales and marketing and finance to ensure that the products are delivering customer ROI and supportive of our company growth goals. This is an opportunity to own the revenue generating engine of a massive marketplace, and lead a team of hard-working, intelligent and lovely people.

You will have an insatiable curiosity about how dealers and OEMs (our customers) see the value we think we’re delivering -- what they really see vs. what we think they see. You will bring relentless, dogged determination to transform what dealer and OEMs see and make it equal to or better than what we think we’re delivering in ROI. You are curious and imaginative about marketplace/subscription business models and bring a startup like mindset to test & learn ideas with the urgency that funding is about to run out without a breakthrough. You have experience using data to formulate a point of view, have a point of view and explain that point of view to rally people to a vision, daily. With regard to product priorities, big opportunities and important tweaks. You will have an active voice in sales leadership team meetings, sharing perspective from the product/builder seat. You are confident in your ability to express needs of our customers (OEMs and dealers) and talk about those needs in the context of discussions of consumer-first priorities. 

You understand the challenges and opportunities of developing Enterprise-grade business products and can help our entire team embrace the learnings and principles you have developed in your career.

What you’ll be doing on the Product team at Cars.com 🚀

  • You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your teams’ solutions solve a real problem for them.
  • You’ll join pre and post sales calls with enterprise customers, understand their needs, and effectively translate that into missions for your teams.
  • You’ll be immersed in our marketplace. You’ll be an expert on shopping for and selling cars via your own research but also work with industry analysts to help develop your POV.
  • You’ll work with the Chief Experience Officer, Chief Revenue Officer, VP of Product & Design, Engineering & Data leadership, and other key stakeholders to define the strategy and roadmap to deliver on the product team’s mission/s.
  • You’ll work with product design leadership to draft early concepts to foster customer development and validation.
  • You’ll work with Product Marketing to position new product launches to generate awareness, demand, and revenue.
  • Your insights will influence the entire product direction, not only the teams who directly report to you.
  • You’ll mentor several product managers and/or product leads who report to you, and help them to build great products and grow in their careers.
  • You’ll dig into the weeds and help your product teams to execute when needed.

About you and what type of skills you’ll need 📖

  • You have experience building products in B2B SaaS or Marketplace (ideal) for 3+ years, Marketing or Sales products a plus.
  • Drive customer-driven decisions, clear prioritization, and efficient execution in the face of ambiguity and complexity
  • Coordinate cross-functionally with leadership, our go-to-market teams, and other key stakeholders across the company
  • You can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive.
  • You have developed a consumer-grade product design sense, and have led products with user bases at least in the hundreds of thousands of WAU.
  • Move quickly and constantly iterate, moving from hypotheses developed from customer conversations, data, and insights to running tests to confirm those hypotheses, to learnings and iteration towards a solution that customers didn’t even realize they wanted but now can’t live without.
  • Actively maintain a view of how the market, competition, and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product direction
  • Ability to think big and small to build incremental features and prototypes in service of a larger vision. You are as comfortable working in paper-prototypes as you are building out scalable features for demanding enterprise clients and know when to do which.
  • You have 10+ years of software product management experience, 3+ as a manager/leader You have led a product management team or group of at least 3 PM’s, ideally led managers of PM’s, and scaled through individual growth and hiring.
  • You have built and launched innovative and differentiated products with resulting revenue over $10M
  • You have excellent written and oral communication skills, including experience presenting to executive stakeholders, participating in the sales process, and handling sensitive customer escalations.
  • You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
  • You are can take candid feedback well and are looking to grow your skillsets
  • You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.
#LI-JL  #LI-Remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


Voluntary Demographics
 
We're focused on creating career chemistry for our team, and that means building a culture where diversity is a priority. All CARS employees are encouraged to bring their whole, authentic self to work every day, including their talents, passions, and unique ideas. Across all our brands, we encourage our teams to stay open, and combine their different backgrounds, experiences, and worldviews to deliver better results.
 
Below is a set of voluntary demographic questions. If you choose to fill them out, the responses will be used (in aggregate only) and your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision.
 
I identify my gender as: (Select one)




I identify my ethnicity as:







Veteran Status: (Select one)









I have a physical disability: (Select one)




U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Cars.com are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.