Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.  

Our flexible workplace is continuously evolving to ensure all employees feel: 

  • Comfortable bringing their whole selves to work. 
  • Confident that they will be treated respectfully. 
  • Recognized for their performance and provided with equal opportunities to succeed. 

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. 

Rockwood Casualty Insurance Company, a division of Argo Group, is the leading underwriter of voluntary workers' comp insurance for the coal mining industry in Pennsylvania, and licensed to write business in 49 states. Rockwood’s primary function of our Claims Operations Support Assistant is to provide clerical support to claims adjusters in the daily management of claims.

 

SCOPE OF WORK

· Process tasks for claims adjusters; pay drafts, closings, short terms, reserve changes,

lost time set ups, reserve changes, reopens, formula, suits

· Process paperwork for daily underwriting tasks; cancelations, reinstatements, new business, renewals, endorsements

· Process monthly invoices for insureds and agents

· Proof data entries for regulatory reporting

· Assist with postal mail

· Provide back-up support to mail room; opening and scanning mail

 

STANDARDS OF PERFORMANCE

· Perform work in a logical, orderly & skillful manner

· Maintain a level of high-quality work

· Use proper protocol & instructions when making decisions

· Keep manual errors to a minimum; accuracy is required

· Can work independently with minimal supervision

· Safeguard confidential information

 

GENERAL INFORMATION

· The following position reports to this position: Administrative Services Supervisor - Business Analyst

· This position has access to confidential information

· This position requires direct communication with other departments

 

REQUIRED SKILLS

· Good business acumen

· Ability to prioritize workload, handle multiple tasks, and meet deadlines

· Ability to adapt to process changes

· Team player

· Detail oriented and organized

· Education: High School Diploma or equivalent work experience

 

WORKING CONDITIONS

· 100% of the time this position is a general office environment

· Available off hours to pay bills if necessary

 

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. 

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The company is a wholly owned subsidiary of Brookfield Reinsurance Ltd. Argo and its insurance subsidiaries are rated ‛A-’ by Standard and Poor’s. Argo’s insurance subsidiaries are rated ‛A-’ by A.M. Best. More information about Argo is available at www.argogroup.com.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

  • Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, and holiday hours.

  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.  

  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

  • Active community outreach and volunteer programs.

  • A generous Employee Referral program that results in approximately 25% of all new hires annually.

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