Archer is an aerospace company based in Palo Alto, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers for 60 miles at speeds of up to 150 mph while producing minimal noise.
Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.
What you’ll do:
Play critical role in executing core procedures to support on-boarding/off-boarding & provisioning of services from computer set-up to Identity Management set-up & administration
Perform procedures to support Compliance requirements (SOX, ISO, and other)
Create documentation of internal procedures and Client-facing Help Guides
Participate in process definition to support changes in maturity as Archer grows
Participate in definition of computer imaging/device management approach and support the execution thereof
Respond to IT issues and service requests including computers, conference rooms, software configuration, and provisioning; coordinating with internal and external personnel when required to resolve
Provide troubleshooting support for office-based and remote personnel
What you need:
5+ years of related IT work experience
Bachelor’s or Master’s degree in a computer field
Experience with support, set-up, and administration of productivity products (cloud and desktop) such as Google Workspace/Microsoft 365
Understanding of identity management/provisioning solutions such as Okta
Experience with desktop imaging solutions/remote software changes
Strong interpersonal skills and ability to work in a fast-paced environment
Highly organized with an strong attention to detail
Ability to move and lift IT equipment as necessary, including PCs, servers, and rack equipment
Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.