Who we are: 

Archer is an aerospace company building an all-electric vertical takeoff and landing aircraft focused on improving mobility in cities. The company's mission is to advance the benefits of sustainable air mobility. Archer is designing, manufacturing, and operating a fully electric aircraft that can carry four passengers for 60 miles at speeds of up to 150mph while producing minimal noise. Archer's team is based in the San Francisco Bay Area.

What you’ll do: 

  • Manage IT issues and service requests across the entire IT infrastructure stack, including laptops, PCs, servers, storage, virtualization, networks, remote access, and security tools
  • Provide troubleshooting support for physical and remote offices and employees for IT infrastructure-related issues in a timely manner
  • Troubleshoot both wired and wireless connectivity and work with employees, contractors, and vendors to resolve system and network integration issues
  • Apply network security best practices, network security tools, and complete network audits as needed
  • Ensure optimal performance by diagnosing issues, repairing, and upgrading systems hardware, software, and related equipment 
  • Define and deliver strategic plans for implementing information technologies 

What you need:

  • 5+ years of IT work experience
  • Bachelor’s or Master’s degree in a computer field
  • Experience with cloud-based services (AWS and Google Cloud Platform)
  • Experience routing, switching, wireless and performance monitoring and management
  • Strong interpersonal skills and ability to work in a fast-paced environment 
  • Highly organized with an strong attention to detail
  • Ability to move and lift IT equipment if required, including PCs, servers, and networking equipment

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