What is Weploy?

Weploy is a Melbourne based start-up, specialising in customer service and contact centre hiring across Australia. We match top quality, ready-to-work candidates with major clients across insurance, retail, telecommunications and many more industries!

The Role On Offer!

Do you love customer service and want to utilize your skill set in a reputable business that values growth and development? We're currently on the look out for a CUSTOMER SERVICE SUPERSTAR to support our client in the Energy Space. Here’s a little snapshot of what’s involved!

  • First point of contact for customers.
  • Inbound & outbound calls and email management (high volume) 
  • Expand your knowledge within various departments: customer service, hardship, collections, retention and more!
  • First point of contact for service related queries, handling complaints and general inquiries
  • Location: CBD - Enjoy a beautiful renovated office environment to keep you inspired and a couple days a week working from home!
  • Start Immediately.
  • Temporary to Permanent Opportunity for the right candidate!
  • Pay: starting from $30.63 an hour + super

About You:

Are you a confident negotiator? a think outside-the-box problem solver or just someone who loves picking up the phone to help customers? If you are, then this opportunity is for you!

  • At least 6-12 months recent experience in a high volume contact centre (inbound or outbound) 
  • Available to work full time hours (40 p/week) consistently across Mon-Fri 8.30-5pm 
  • Customer service orientated 
  • Problem solver - ability to objection handle, negotiate whilst understanding customer needs 
  • Tech savvy - comfortable working across multiple systems and picking things up quickly 

Benefits:

  • Elevate your experience and knowledge with a globally recognised company
  • Hourly rates starting from $30 an hour + super  
  • Opportunity to secure EXTENSIONS or ONGOING WORK (and maybe PERM if you're lucky!) 

What is a ‘Weployee’?

As a ‘Weployee’ (casual employee of Weploy) you join our community of individuals who are passionate about customer service and can hit the ground running in any organisation.

Are you wanting to get back into the full-time workforce? Do you need a bit of spare cash before travelling?

Have you found yourself unemployed and need to pay the bills? Our Weployees come from all walks of life, and all have equal access to the same full-time opportunities.

We undertake interviews and compliance checks on behalf of clients so you can start new assignments ASAP! Once successful, you'll have access to a variety of temporary Customer Service job assignments at your fingertips. 

Roles are automatically matched to your skills, experience, location and availability, and are sent directly to you via our mobile Weploy app.

Our vibrant Talent Team will support you from your first assignment, to the next, to the next, and so on!

Want more info? Email applications@weployapp.com 

 We prefer to refer!

Got any mates with excellent contact centre experience? Want to score up to $300? Visit our website for more info

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