At Van Metre, we believe that each employee contributes directly to our growth, success and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Customer Service Technician to work in our New Homes Division!
Ideal candidates will have prior experience in homebuilding and production, including experience working with customers directly. Candidates must feel comfortable with all phases of residential construction to include interior and exterior work.
Oversee new home service repairs in field, perform touch ups, trim work, framing, painting, and minor carpentry as needed. Assess and respond to customer needs through proactive interaction and management. Quickly and accurately identify flaws, errors, or requirements that have not been addressed during construction phase. Monitor work of general contractors and trade partners and conduct inspections to verify work completion; confirm trades prior to workday, manage trade partner relationships. Assist Construction Superintendents and perform Punch Out work as needed. Travel to several sites under construction, managing several projects simultaneously.
- 2+ years’ experience in residential construction in similar capacity, or
- 2+ years' experience as a Construction Punch Out Technician
- Valid Driver’s License and clean driving record
- Excellent communication skills
- Ability to explain residential home construction stages in clear and concise terms
- Multi-tasking and time management skills
- Owning a toolset is preferred but not required
Locations are in Northern Virginia.
Van Metre Companies was named one of the Top Workplaces in DC for the past four consecutive years by the Washington Post! We have also been recognized as a Best Place to Work in 2020 by the Washington Business Journal! We have also won the Washington Business Journal's Corporate Philanthropy Award 2 years in a row, received the Silver Award and recognition for being a Breast Feeding Friendly Workplace from Loudoun County's 2017 Annual Healthy Business Awards Council, and were named 2017's Outstanding Corporate Citizen of the Year in the mid-size business category from the Northern Virginia Chamber of Commerce!
We offer excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program, which encourages healthy living and physical fitness through our monthly gym membership reimbursement, free Fitbit challenges, and massage offered on site. We encourage employees to make full use of vacation and company paid volunteer time to refresh their bodies and minds.
As a developer of complete communities and towns – luxury residential, mixed-use residential/retail, commercial, condominium and apartment communities – we have built more than 16,000 new luxury and custom homes since 1955.
Van Metre Mission Statement
The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.