About Us
Udacity is on a mission to deliver impactful and cutting edge tech education that enables individuals and organizations to unlock their potential. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.
In our mission toward powering careers through tech education, we are doubling down on the support that we offer to our students. As a part of this, we want to extend an opportunity to you to become a mentor with Udacity. Mentors are industry professionals who provide world-class technical support to our students in their academic journeys. All our mentors are handpicked through a rigorous selection process. In fact, only 1 in 22 candidates make the cut—we are picky because we want the best for our learners.
JOIN THE TEAM TODAY
Required skills/qualifications:
- Language Competence: Proficient in English & Korean Writing and Speaking Skills
- Technical Competence: Excel, Tableau, Data Studios, Google Analytics
- #studentfirst mindset
- Empathy for learners
- Flexibility for part-time, independent contract work
Responsibilities:
- As a Q&A Professional
- Provide support to students by responding to technical queries over our Knowledge platform.
- Maintain a response time of less than 1 working hour for student queries through our Knowledge Hub.
- Provide technically accurate and thorough answers.
- Read more about the role - "Knowledge Moderation"
- As a Project Reviewer
- Review project submissions and provide personalized feedback.
- Ensure that project submissions are original work and have not been plagiarized.
- Maintain a review time of less than 8 working hours for project submission.
- Read more about the role - “Reviews”
Why should you apply?
- Gain recognition for your technical knowledge
- Network with other top-notch technical mentors
- Earn additional income
- Contribute to a vibrant, global student community
- Stay updated on the latest in cutting-edge technologies
There are 15-20 open positions, so send in your application ASAP!
Before applying, we would request you to kindly complete the General Information Form if you haven't filled it already.
Also, while attaching resume/CV, please make sure the document is in English language.
Note: Mentors are independent contractors and set their own schedule. Additionally, if you are a good fit, we will reach out within 3 weeks with next steps. Please do not apply multiple times for the same Nanodegree Program. You are requested to graduate from the Mentorship Nanodegree in order to be onboarded as a mentor with Udacity.
What We Do
Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.
Don’t stop there! Please keep reading...
You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply!
We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds.
Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists”
Last, but certainly not least…
Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws.
As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.
