Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking Sr. Data Scientist, Product to be an individual contributor to the product analytics team for the Segment business unit. The person in this role will be working with cross-functional partners in developing topline metrics ; performing exploratory analysis ; quantifying impact for any product improvement or launch; building & owning analytical frameworks that guide product roadmaps. 

Who?

More specifically, we are looking for candidates with the following skills and experience: 

  • BS/MS/PhD in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.
  • 4+ years of experience working in product analytics or data science 
  • 2+ years of experience with metrics, A/B testing and experimentation
  • Expert level SQL skills and dashboarding skills in tools like Looker or Tableau
  • Familiarity with statistical modeling and statistical programing languages like Python or R 
  • Excellent communications skills, with the ability to synthesize, simplify and explain complex problems to different types of audience, including executives

What?

As a Sr. Data Scientist, Product, you will live the Twilio Magic values:

  • WRITE IT DOWN: Develop insights and recommendations through exploratory analysis, hypothesis testing, analyzing results from experimentation, and building models  
  • DRAW THE OWL: Work with cross-functional partners in Product, Engineering, Design, Research, and Technical Program Manager on defining metrics, forecasting their targets and building attribution framework for achieving them 
  • BE AN OWNER: Creatively leverage new and existing data to increase the effectiveness and efficiency of our decision-making infrastructure
  • WEAR THE CUSTOMER’S SHOES: Define and monitor key metrics and market intelligence to derive insights and identify opportunities for evolving products.

Why?

Product Analytics plays a key part in building increased understanding of our products, our customers, and our business so that we can help our teammates make better data-driven decisions. As part of the Product Analytics team you will be working with product managers, design, engineering, operations and other cross-functional partners in developing metrics and KPIs, forecasting quarterly targets, conducting deep analyses, designing and monitoring experiments, and developing models to help make data-driven decisions. You will play an influential role in helping drive critical product roadmap decisions. You’ll have an opportunity to work with high-caliber individuals to drive strategic and operational improvements at our company. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $132,928.00 - $166,160.00

Rest of Colorado:

Salary Range: $116,312.00 - $145,390.00

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

#LI-REMOTE 

 

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accomodations@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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