Because you belong at Twilio

The Who, What, Where and Why

Twilio is growing rapidly and seeking a talented analyst to join Commercial Finance and provide overall in-region financial support for our LATAM region This role gives you a platform to accelerate commercial momentum and regional growth while driving the region’s financial targets and optimizing sales cycle time.

As a Commercial Finance Analyst, your ability to build deep cross-functional partnerships and to clearly and consistently articulate recommended course of actions will determine your success.

You will partner with sales, sales operations, product managers, super network, pricing & packaging and the extended Twilio’s Finance team. You will have a significant impact in bringing Twilio’s core offerings and new innovations to market as you create and evaluate deal models, their impact to Twilio’s P&L and make recommendations on transactions and overall pricing & packaging strategies. You will have a significant impact on how Twilio shapes strategic deals and continues to accelerate its international growth. 

Who

Twilio is looking for a talented professional who lives the Twilio Magic and has a demonstrated track record of working within financial analytics. They also have:

  • Bachelor’s degree - particularly expertise in Economics, Business, Math or Engineering, or equivalent experience.
  • 3+ years of relevant experience in consulting, financial analysis, and/or pricing background preferred.
  • Previous experience working with technology (software) companies a plus.
  • Strong analytical skill set including Excel and SFDC.
  • Self-starter; takes ownership of goals and works to meet or exceed them.
  • Strong communication and interpersonal skills; able to build strong partnership with sales and cross-functional teams.
  • Demonstrated ability to work cross-functionally and in a matrixed environment.
  • Fluent understanding of P&L dynamics and unit economics.
  • Comfortable operating in a fast-pace and changing environment.

What?

As a Commercial Finance Analyst, your responsibilities will include:

  • WRITE IT DOWN: Contribute to the design, delivery & development of deal metrics that report on regional trends including pricing, product win/loss insights and customer requests. Partner closely with the Pricing & Packaging team to strategize on new pricing, packaging and discounting initiatives. Maintain accurate product cost information and key deal fields needed for margin determination.
  • DRAW THE OWL: Partner with Sales Operations to accelerate and remove friction from deal cycle via automation + process improvements while maintaining financial rigor and key controls
  • BE AN OWNER & BE BOLD: Proactively facilitate deal reviews, manage escalations and debriefs. Deliver & deepen insights on driving responsible growth while navigating operational constraints & complexity.  Drive decision making that aligns with company objectives.
  • EMPOWER OTHERS: Interact extensively across key stakeholders & functional teams within Twilio and assist on ad hoc finance projects. 
  • NO SHENANIGANS: Assess deal economics, recommend alternative deal structures and consistently evaluate/propose discounting levels. Understand key financial terms & conditions needed to support non-standard customer transactions while helping to realize product mix and regional financial targets.

Why?

Twilio is a complex, high-growth, and quickly evolving business. The Finance team is central to Twilio’s decision-making process and the GTM Finance team guides company investment decisions to maintain Twilio as the platform to fuel the future of communications.  Your ability to identify and communicate trends, opportunities and problems--and more importantly, recommend a course of action--will play a critical role in charting Twilio’s future.  

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

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