Twilio is looking for a Senior Software Engineer to join our Platform Resilience User Experience team. Platform Engineering at Twilio is about delivering efficient and impactful software solutions that keep Twilio shipping products with quality and velocity. Resilience UX Engineering is focused on ensuring delivery of quality by delivering a vision of Testing as Service for Twilio Engineers. 



As an engineer on the team revitalizing our UI/UX testing across Twilio, you will be responsible for developing, maintaining, and improving testing automation frameworks and processes. The team’s goal is to build a Testing as Service platform to enable Twilio Engineering teams to ensure that Twilio’s online console products, applications, and websites, are functional, usable, and of high quality. 


Twilio is looking for someone who lives the Twilio Magic and has a demonstrated track record of delivering quality software as a service.  


They also have:

  • 5+ years experience developing SDET and web application UI/UX Test Automation frameworks
  • Strong JavaScript and Java experience required.
  • Experience working in a DevOps environment. Previous AWS experience required. 
  • Experience Building Testing as a Service Tools and Frameworks


Preferred Skills and Experience:

  • Experience with using Test Frameworks like Cypress and Selenium
  • Experience with TaaS tools like Applitools, Saucelabs, etc…. 
  • Experience working on development teams using agile scrum methodology.


As a Software Engineer for the Resilience UX Team, you will live the Twilio Magic values:

  • WRITE IT DOWN: Assess the UI Automation Testing needs and asks of Twilio web application developers.
  • DRAW THE OWL: Identify and qualify new automation tools, frameworks and ideas from internal and external sources and drive end-to-end execution of R&D and Software Development for these tools at Twilio. 
  • BE AN OWNER & BE BOLD: Assist in all aspects of UI automation test framework development and implementation including strategy formation, developing use cases and Proof of Concept products, coding and developing new products, and new product integration.
  • EMPOWER OTHERS:  Strive to empower other Twilio developers and teams to drive their own Automated UI testing using testing tools and frameworks that you build.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating tools, conducting due diligence, and guiding development strategy and execution with your team.


The Resilience User Experience (RUX) team is central to Twilio's focus on our customers. We work closely with senior managers and product teams to guide the company’s strategy related to Quality Engineering and automated web application testing. We provide guidance and direction in identifying, evaluating, implementing and executing automated web application test frameworks and tools that drive our code quality, and which improve our developers’ ability to employ continuous integration to test and deploy code quickly and reliably with a minimum of defects.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.


At Twilio, we strive to build equity, equality, and belonging into the overall strategy of the company to build products that will reflect the global population and make communication more inclusive for all. Our dedication to diversity and inclusion in hiring and in the Twilio organization is outlined in Twilio’s Diversity and Inclusion pledge and plan.




This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.


About Us


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging industry trend setters to the world’s largest organizations — to reinvent how companies engage with their customers

Apply for this Job

* Required


International - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

Voluntary Self-Identification of Gender