Because you belong at Twilio

The Who, What, Why and Where

The Flex Routing team is growing rapidly and seeking a staff engineer to be a key leader in the design and implementation of high-scale services in Twilio. The person in this role will both develop and assist in all aspects of software development, demonstrating strong leadership and coding skills and the ability to solve complex problems and technical concerns. Solving and implementing complex problems is a vital part of the role but it's not sufficient. This role requires the ability to work with teams, business units, mentoring engineers and drive the vision and define the strategy for the next generation of TaskRouter

Who?

Twilio is looking for an engineer who lives the Twilio Magic. They also have:

  • 5+ years of software development and/or testing experience
  • Proficient in a modern development language such as Java or Python
  • Experience with designing and developing test automation
  • Expert in Quality Assurance testing techniques
  • Ability to translate architecture vision into concrete system designs
  • Experience collaborating with stakeholders on test automation as well as coaching engineers on testing best practices
  • Strong communication skills: in person, on paper, or in code. You can explain technical concepts to product managers, other engineers, and support
  • Passion for quality code and building things

What?

As a Senior Software Development Engineer in Test, you will live the Twilio Magic values:

  • RUTHLESSLY PRIORITIZE: Work with other engineering teams and with members of the product organisation to distill internal and customer needs into requirements and tech specs 
  • DRAW THE OWL: Set and lead testing direction without having all of the answers
  • BE AN OWNER: Architect new systems with a focus on scalability, testability, and maintainability
  • WEAR THE CUSTOMER’S SHOES: Help resolve technical issues and blockers for internal and external customers
  • DON’T SETTLE: Drive high engineering standards on the team through code review, automated testing, and mentoring. We care what our code looks like, and you should too
  • EMPOWER OTHERS: Collaborate with colleagues on a small, energetic team

Why?

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.

With the launch of Flex, Twilio introduces a new type of platform for applications which has the potential to disrupt traditional monolithic application vendors in the same way API platforms disrupted traditional infrastructure services for communications.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our Denver office (or remote). Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role hired in Colorado.

Salary: 

Denver/Boulder Metro:

$132,928-182,776

Rest of Colorado:

$116,312-$159,929

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Medical
  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

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Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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