Because you belong at Twilio

The Who, What, Why and Where  

Twilio is looking for a Technical Program Manager to join our Super Network team to help build and maintain cross-cutting services for internal teams across the enterprise. You will manage various programs, meet with internal customers/stakeholders, and build a plan for team to execute and be accountable and improve efficiencies throughout Twilio.


Twilio is looking for a leader who lives the Twilio Magic and has shown success partnering cross-functionally inside and outside the Super Network org to align resources to accomplish project deliverables. They also have:

  • Minimum of 8+ years of relevant experience, preferably at a leading technology company, and supporting multiple M&A integrations,
  • Exceptional program management skills, the ability to track, identify risks to mitigate, run complex processes, and a desire to collaborate with multiple teams and multiple projects.
  • Track record of successfully partnering with cross-functional teams especially with carriers relations teams, legal teams, GTM teams, and engineering teams; collaboration and relationship-building is key, 
  • Expert knowledge of standard processes of program management and scrum methodology, ability to drive standardization and process efficiencies.
  • Ability to influence without authority (both horizontally and vertically), analytical talent and leadership along with the capacity to thrive and succeed in a fast-paced environment
  • Excellent interpersonal skills; ability to articulate verbally and written.
  • Singapore based Japanese speaking to be able to run programs across APAC and Japan region


As a Technical Program Manager you will live the Twilio Magic values by:

  • WRITE IT DOWN : Great program management skills, having the ability to track, identify risks to mitigate and  lead complex processes
  • BE INCLUSIVE: Strong team selling skills that involve cross functional teams 
  • BE AN OWNER: Hands-on, passionate and creative problem solver with know how to get things done and ability to lead others to success.
  • BE BOLD: Excellent communicator and presenter able to gain audience confidence.
  • DRAW THE OWL: Ability to build a deep understanding of function and put processes/systems in place


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unrivaled; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in employees dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our beautiful Singapore office in at 9 Straits View, Marina One- West Tower. You will enjoy our incredible perks: catered meals, snacks and drinks, ergonomic desks and regular team events and activities along with regular company and regional All Hands and more.

You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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