Because you belong at Twilio

The Who, What, Why and Where

At Twilio, our mission is to power the future of communications. The Twilio Super Network simplifies, strengthens and unites carrier communication networks using software. We are looking for a passionate Senior Software Engineer (Technical Lead) who is excited at the opportunity to join a world-class Super Network Network Platform team based in Bogota, Colombia to solve some of the hardest engineering problems at Twilio. The Network Platform is tasked with scaling the management of the Twilios network by building and maintaining instrumentation, automation, and network testing.

Who?

Twilio is looking for a senior engineer who lives the Twilio Magic and has:

  • 5+ years of hands-on experience developing and scaling complex distributed systems based on Java technologies.
  • Expertise in at least one web stack and framework
  • Extensive experience scaling production backend systems
  • Competence in designing and developing horizontally-scalable, resilient, and performing-under-load systems
  • Experience in building automation and instrumentation tools to configure, monitor, and run the network and network devices
  • Passion about establishing software development best practices and cultivate those by proactively mentoring your teammates
  • Understanding of data integrity and secure data management principles
  • Aptitude for leading cross-team technical discussions and decisions
  • Competence in agile processes, continuous integration, and test automation
  • Experience operating production services in the DevOps model
  • Hands-on experience with cloud technologies such as AWS, OpenStack, or Azure
  • Interest in or experience with communications, multi-user, and telephony systems as a plus
  • Computer Science degree or equivalent experience
  • Conversational English required

What?

As a Senior Software Engineer / Tech Lead, you will live the Twilio Magic values:

  • BE INCLUSIVE, BE BOLD: Work alongside a small collaborative team, lead it technically
  • DRAW THE OWL: Collaborate with Product Managers, Architects, and other engineers to design and build services that enable network management instrumentation, automation, and testing
  • BE AN OWNER, WEAR THE CUSTOMER’S SHOES: Build and operate your team's services to impact the efficiency of network management, helping Twilio to serve millions of customers every day
  • EMPOWER OTHERS: help junior developers to grow by mentoring them, providing guidance, to positively impact their careers

Why?

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world's telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications.

Twilio's Super Network team is responsible for providing and managing the telco connectivity and services that power the Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require and operates in a cost-efficient manner.

Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio. Come join us.

Where?

This position will be located in our beautiful office in Bogotá, Colombia. You should expect the usual perks: catered meals, snacks, game room, ergonomic desks, etc. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon, not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive. We seek out people who live by our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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