Join TuSimple and help change the way the world moves.  Together we're making freight transportation safer, more efficient, and more environmentally friendly.

Apply directly to this role using this link:

TuSimple Company Overview

Come join a higher calling and find a deeper purpose!   

TuSimple is a fully commercialized autonomous trucking company.   As a multi-national Artificial Intelligence Technology Company, we are at the epicenter of the Autonomous Vehicle Universe. Our breakthroughs are leading the industry in autonomous trucking.  While inventing the framework of Autonomous Driving, our live fleet of autonomous Trucks have fully evolved land freight.    TuSimple is leading the way by hiring the most talented researchers, engineers, and scientists. TuSimple was founded half a decade ago with the goal of bringing the top minds in the world together to achieve the dream of a driverless truck solution. With a foundation in computer vision, algorithms, mapping, and Artificial Intelligence, TuSimple has created the first commercially viable Autonomous Freight Network. 

Opportunity Overview 

The IT Manager,  leads a dynamic team of technical professionals who provide complex and high level support escalation, and undertake build/planning work for a variety of infrastructure items at TuSimple. They are accountable for executing on the strategic development of the Dev Server and End User Technology environment, the definition and implementation of standards/policies and the management of key global services.

The IT Manager, leads design and operations of backend infrastructure supporting frontend solutions, and implements project solutions. As such, they work closely with engineers and technology\business partners to understand needs, design/architect solutions, and provide robust server end user compute services.

The IT Manager,  has substantial domain knowledge and stays abreast of emerging technologies; they provide expertise in the delivery of new technologies and in enhancing capabilities with collaboration and mobile workspaces. The incumbent adapts to changing priorities and ensures the team is meeting it’s deadlines. They exemplify a high sense of urgency and commitment to supporting all of their client groups so that greater business objectives are consistently met.


Role Responsibilities

  • Leads the team that is responsible for the provisioning and build process, configuration management of the laptop, desktop and Virtual Desktop Infrastructure (VDI) and server environments (Windows, Linux, OSX, iOS)
  • Leads the team in deploying new enterprise level solutions, improving the services and defining new standards.
  • Guides efforts in the development of a long-term roadmap with engineering teams for a refined user experience and the successful execution of the new capabilities on Ubuntu server platforms.
  • Works collaboratively with Engineering teams to solve technical problems, improve process/procedures and focus on improving R&D infrastructure.
  • Delivers technical training, mentoring, and coaching.
  • Oversees the automated imaging process for desktops, laptops, VDI, Backup, Disaster/Recovery and server environments.
  • Leads the maintenance of the key services including Client Platform standard (Windows 10/11/Apple MAC),,Jamf, Intune/Mobile Iron, Group Policies for Windows clients.
  • Integrates and supports solutions based on Windows, MacOSX, Ubuntu OS,  VMware, HyperV, AWS, and Microsoft Azure.
  • Applies upgrades and security patches for the associated operating systems, software and hardware in accordance to the organizations patch management philosophy. Works collaboratively to assist others in the deployment of application-based patches.
  • Undertakes various server configurations, virtual server needs, patch management enterprise monitoring as it relates to client technology solutions.
  • Provides escalated support to the End User Services team, performing necessary problem-solving actions to ensure timely resolution to users per defined service level objectives/agreements.
  • Promotes collaboration with other technology teams to solve problems.
  • Documents end user issues, solutions and processes for problem resolutions in the tracking/ticketing system. Assists in updating technical knowledge base with troubleshooting and problem resolution information.
  • Automates processes with various scripting languages and drives an automation-first culture.
  • Configures virtual server infrastructure, Active Directory and core services DNS/DHCP responsible for backup environments and disaster recovery processes.
  • Responsible for enterprise scale hybrid configuration and design of Microsoft technologies.
  • Assists with the design, configuration, installation, maintenance and management of the development of a long-term roadmap for a refined user experience and the successful execution of the new capabilities.
  • Actively mentors and coaches team members for career development.
  • Leads the way in planning for the adoption and operation of technologies to enhance and drive collaboration and support of a growing national/mobile workforce.
  • Champions engineering best-practices, tooling, efficiency, automation, and continuous improvement

Experience & Skills Required 

  • 7+ years of increasingly complex experience in a client technology environment.
  • 1+ year of experience leading a technical team, providing significant technical mentorship.
  • Knowledge of current and new technologies, technology directions, and strategic application to business needs
  • Solid experience deploying and maintaining infrastructure configuration and automation tools such as Ansible, Chef, Puppet, Saltstack in a fast moving complex environment.
  • Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
  • Expert ability to automate processes with various scripting languages.
  • Extensive enterprise Linux administrator experience - Debian based systems preferred
  • Expert in configuring and operating virtualized infrastructure hypervisor/container based solutions. 
  • Advanced scripting skills with PowerShell, Ansible, Puppet, Chef etc.
  • Experience with Splunk configurations
  • Plan, implement, and maintain of Group Policy Objects (GPO)
  • Ability to interface with clients with technical ability and professionalism
  • Good communicator able to work with technical and non-technical personnel
  • Understanding of enterprise scale Hybrid configuration of Microsoft technologies.
  • Ability to configure and deploy multi-factor authentication technologies such as Microsoft MFA and Cisco Duo.
  • Understanding of RADIUS authentication for managing network access
  • Solid understanding of identity and access management (IAM) concepts and principles
  • Proficient in UNIX/Linux and Windows
  • Deep knowledge of Active Directory and Group Policy Objects as well as Network concepts (ie. DNS, DHCP)
  • Hands-on experience with  cloud-based technologies such as Microsoft Azure, GCP and Amazon Web Services (AWS).
  • Ability to deploy on-premise and cloud-based technology solutions utilizing current security best practices.
  • Hands-on experience with virtualization platforms such as Microsoft Hyper-V and VMware vSphere.
  •  Ability  to install, configure, maintain, and monitor client server environments with an emphasis on Windows Server 2019.
  • Demonstrated experience creating and executing statements of work and project plans.
  • Ability to work within a ticketing system, prior Jira experience a plus.
  • Exposure to networking with the ability to troubleshoot common networking issues.
  • Ability to design, configure, maintain Thin Client, TCP/IP, SSL, RDP and VPN protocols.
  • Excellent communication, organizational, and time-management skills, prioritizing to ensure superior performance and client satisfaction.


Behavioral Skills

  • Demonstrated ability to lead, inspire, and motivate teams to effectively and efficiently accomplish goals and provide excellent customer service to internal customers/users.
  • Instills a sense of calmness and confidence in end-users while working through technical challenges.
  • Exceptional interpersonal, oral, and written communication skills. Capable of listening and obtaining clarification, changing  approach or method to best fit the situation. Able to effectively partner with cross-functional teams to coordinate activities and accomplish goals.
  • Ability to clearly and succinctly communicate verbally and in writing, translating technical jargon to correspond with the audience's knowledge and understanding.
  • Strong organizational skills, ability to coordinate multiple tasks and support projects of varying complexity concurrently.
  • Established history of taking a thoughtful action-oriented approach for meeting the demands of multiple internal customer groups and operational needs.
  • Proven ability to work in a matrix organization, tech start-up experience preferred.
  • Ability to maintain steady leadership throughout aggressive deadlines, changing priorities, and evolving operations, as common to progresive start-up environments.
  • Strong business acumen; keenness and quickness in understanding business objectives and works to support the objectives through relevant contributions.
  • Natural problem solver; analytical and oriented towards diagnosis and remediation.
  • Creative and proactive thinker; can employ a user mindset and generate solutions and proactive recommendations for optimal end user experience.
  • Driven to learn and a commitment to keeping current with best practices and emerging industry trends in a quickly evolving sector.
  • Adept at leading groups of people with diverse perspectives to acceptable solutions

TuSimple Benefits

  • 100% employer-paid healthcare premiums for you and your family
  • Work visa sponsorship available
  • Relocation assistance available
  • Breakfast, lunch, and dinner served every day
  • Full kitchens on every floor with unlimited snacks, drinks, special treats, fruits, meals, and more
  • Stock options / equity
  • Gym membership reimbursement
  • Monthly team building budget
  • Learning/education budget  
  • Employer-paid life insurance
  • Employer-paid long and short disability

TuSimple is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.


Apply directly to this role using this link:


Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in TuSimple’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.