Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.
TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.
As UXD Manager, you will lead a team of Designers driving the user experience strategy for a set of products focused on search, trip building and the booking flow. The ideal candidate will have a passion for creating intuitive and engaging user interfaces, combined with strong leadership skills to mentor and inspire a team of designers. You will report to the Director of User Experience.
Responsibilities:
- Strategic leadership: Collaborate on the development and implementation of UX strategies and principles that align with Triparc's business goals and user needs.
- Team management: Lead, mentor, and grow a team of UX designers, providing guidance, feedback, and development opportunities.
- Design leadership:
- Manage the design process, ensuring that decisions are made based on insights from user research, comparative analysis, and usability testing, and are in line with business goals and priorities.
- Guide the team through design refinements to deliver a high-quality user-centric experience for TripArc’s users, while managing the balance between hands-on work and guidance.
- Collaboration: Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to create cohesive and user-centric solutions. Introduce process improvements to facilitate design iteration.
- Communication: Provide feedback early and often on deliverables.
Qualifications:
- Online portfolio
- 5+ years in UX design
- 3+ years of leadership experience
- Experience working with remote and in-office teams
- Experience presenting to leadership
- Bachelor's and/or Master’s degree in User Experience or a related field (human-computer interaction (HCI), psychology, sociology etc.)
- Ability to work in a dynamic and fast-paced environment
- Understanding of HTML/CSS/JS capabilities and limitations
- Experience working with a Design System
- Relentless desire for innovation, balanced with business needs, and customer expectations.
- Curiosity, continuous learning and an open-minded attitude with a growth mindset
Bonus:
- Experience working in travel industry
We thank all candidates for their interest however only those selected for an interview will be contacted.
