A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • Over 85 million projects started on Thumbtack
  • More than 11 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Business Analytics Team

The Business Analytics team’s mission is to unlock strategic opportunities and enable Thumbtack to achieve its full business potential. To accomplish this mission, we focus on:

  • Business performance: Metrics, dashboards, and forums that help us measure progress towards our goals and foster deep understanding of our business.
  • Strategic insights: Analytics to uncover insights that will be game-changers for our business, and that inform company strategy and team execution.
  • Telling Thumbtack’s story: Using metrics and data visualization to tell Thumbtack’s story to investors, board members, our team, and the world.
  • Building a world-class team: hiring the best, and investing in coaching, learning, and team building.

We are a tight-knit group that is passionate about driving business impact through data science and analytics.

About the Role

As a data scientist on the business analytics team, you will work with the leadership team on a daily basis to unpack business performance and insights to influence decision making and long-term strategy. You will work across reporting and infra, monthly business performance readouts and quarterly board reporting, forecasting, and analytical deep-dives, all of which are relied heavily upon leaders to understand the current state of the business where it’s headed.

Your Responsibilities

  • Define, measure, and track the key metrics that measure Thumbtack’s success
  • Design and build key company data tables, dashboards, and insights tools that power decisions across the company, and evolve them as our product and business change
  • Conduct in-depth analyses to answer key questions that are critical to Thumbtack’s strategy
  • Support and improve company revenue forecasting model, and forecasting/planning process
  • Partner effectively with teams across the company, including Product, Engineering, Marketing, Operations, Finance, as well as Thumbtack’s leadership team
  • Contribute to our team and company data culture through peer collaboration, training, coaching, and more

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 2+ years of professional experience 
  • Advanced command of SQL 
  • Experience with data visualization tools 
  • Ability to develop compelling written narratives to explain analyses and make recommendations
  • Exemplary analytical problem solving skills and business judgment; ability to ask the right questions, identify missing information and synthesize insights from data
  • Effective collaboration with cross-functional partners (product marketing, finance, etc.) to think through product strategy and execution questions

Bonus points if you have

  • Ability to utilize programming languages (R, Python etc…) in the context of data analysis
  • Familiarity with marketplace dynamics and challenges
  • Forecasting experience

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Library (optional use collaboration & connection hub) in San Francisco
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. 

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

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