The Manager, Employee Relations & People Operations is a highly visible role at Flatiron School and works closely with all levels of the organization on a daily basis. This position supports operational and strategic goals by providing a broad range of human resource services to leaders, managers, and employees.They will consult on people related best practices and collaborate on solutions to provide an excellent employee experience in service of our mission and company values. The Manager - Employee Relations and People Operations performs day-to-day HR activities, including talent management, benefits administration, compliance, employee relations, and policy and procedure development.


  • Builds effective relationships with employees and business leaders to provide seamless transactional and strategic HR support
  • Serve as the first point of contact for employee requests and questions
  • Coaches people leaders on performance management, employee development, compensation and succession planning
  • Partner with business leaders to manage and resolve employee relations matters in accordance with company policies, processes, and procedures.
  • Investigate, resolve, and document complex and sensitive employee relations issues in a timely manner
  • Monitors regulations governing employment practices, benefits, affirmative action, wage and hours, and employee health and safety
  • Reviews current HR policies to identify areas where policy development is needed and collaborate with leaders to develop new policies
  • Collaborates with finance partners to provide strategic input on employee health, welfare, and 401k benefits programs 
  • Serves as the primary point of contact to benefits brokers and vendors
  • Manages annual open enrollment period for all benefits
  • Manages leave and accommodation requests, coordinating relevant benefits and payments
  • Assist in analyzing trends and metrics, performance, job descriptions, span of control, employee engagement, manager feedback, attrition, and provides recommendations for solutions


  • 3-4 years of HR generalist experience
  • Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP) certification preferred but not required
  • Demonstrated experience in employee relations and performance management.
  • Strong interpersonal communication skills
  • High level of reliability, follow-through, discretion, and integrity.
  • Must be comfortable working in a fast-paced work environment.
  • Self-directed, yet effective collaborating with a team and across functions
  • Responsive and customer-focused with a demonstrated use of professional judgment


  • $100K - $105K annually

About Flatiron School

Flatiron School teaches passionate, creative people how to launch careers in tech. We’ve been teaching since 2012, and now offer programs in software engineering, data science, product design, and cybersecurity to bring our successful curriculum to more students. We are more than just a school — we are a team of mission-driven individuals trying to align education with reality. Since our inception in 2012, we’ve provided thousands of students with skills, community, and an immersive outcomes-driven program. To achieve these outcomes, we’ve never let ourselves stop growing – we’ve constantly iterated on our curriculum, evolved our teaching techniques, and created technology to improve our students’ learning experience.

Equal Employment Opportunity Commitment 

Flatiron School provides equal employment opportunity (“EEO”) to all persons without regard to race, color, religion, age, gender, pregnancy, sexual orientation, gender identity and expression, national origin, disability, marital status, citizenship status, veteran status, relationship or association with a protected veteran, military status or any other legally protected characteristic. This includes recruiting, hiring, working conditions, benefits, and other employment matters such as pay, promotion, demotion, transfer, termination, and reduction in force.  It is the policy of Flatiron School to comply with all applicable federal, state, and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms and conditions of employment or potential employment.  All employment decisions shall be consistent with the principle of equal employment opportunity.

Flatiron School values and encourages diversity and solicits applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law. Flatiron School is committed to working with people from all walks of life.  If you require a reasonable accommodation in any part of the employment process, please contact

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