Who We Are
The Farmer’s Dog is the fastest growing pet health service company in the US, and was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care – a fresh proposition in an industry riddled with manipulative and misleading marketing. We’re starting by radically improving the $100 billion pet food market, replacing bulk bags of highly-processed pellets with a personalized subscription service that sends healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Our ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic and forward-thinking culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer’s Dog has delivered hundreds of millions of meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to our customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogs
Where You'll Come In
As an External Manufacturing Manager at The Farmer’s Dog, you’ll own the relationship with multiple manufacturing partners and serve as the intermediary between them and internal TFD stakeholders. While serving as their day to day point person, you’ll also gain a deep understanding of their process and needs. You’ll use that information to drive improvement at the comans, work on long term capital projects, and inform conversations on strategic capacity planning. This role reports directly to the Senior Manager, External Manufacturing.
How You'll Make An Impact
- External Relationship Management: serve as the primary point of contact for manufacturing partners. This ranges from day to day contact to weekly calls to quarterly business reviews. Along with day to day partnerships, work to establish and report critical metrics to ensure that there’s data behind all decisions.
- Internal Relationship Management: act as the liaison for the manufacturing partner within TFD, explaining capabilities and reasoning behind decision making and prioritization. Collaborate with other groups (P&P, FSQR, R&D) internally to ensure that everybody has the information needed to be successful.
- Performance Improvement: drive projects that improve throughput, performance, and product quality while simultaneously decreasing product cost.
- Contracts and Capital: work with legal and leadership to establish contract terms, advise on strategy, and review potential capital investments.
- Product Commercialization: support projects from ideation through execution utilizing TFD’s commercialization, qualification, and verification tenets. Spend time with manufacturing partners, FSQR, R&D, and Commercialization to ensure that all parties are satisfied with execution and prepared for launches.
- Capacity Management: partner closely with planning to review capacity needs and commitments both short term and long term. Influence decisions on where and how much to run with each partner based on deep understanding of capabilities and metrics.
We're Excited About You Because
- You have 3-5 years of experience in the food or beverage manufacturing industry.
- You are skilled in plant operations management, engineering, supply chain, distribution, consulting, and/or procurement experience
- You have experience in MS Office (Excel, Word, Powerpoint, and Access) and Google Docs (Docs, Sheets, Slides, Forms).
- You possess outstanding project management, problem-solving skills, and the ability to think creatively.
- Comfortable collaborating with cross-functional teams (Supply Chain, Finance, Accounting, Planning, Procurement, FSQR).
- You thrive in fast-paced settings, you possess an assertive and proactive work approach.
- You have a desire to approach work as a continuous learning opportunity.
- You're experienced with negotiation and contract manufacturing development, preferred.
- Must be okay with up to 50% work-related travel.
- Must be based in NYC or open to relocating to NYC
Office Guidelines
The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2-3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.
Our DEI Philosophy:
Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.
A Few of Our Best Benefits
- Dog-friendly office in Greenwich Village
- Market-competitive compensation and equity packages
- Comprehensive Healthcare, Dental, and Vision
- Company sponsored mental health benefit and coaching through Modern Health
- 12 week paid parental leave
- Competitive 401k plan with company match
- Flexible PTO and hybrid work policy
- Discounted fresh food for your pup
- Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $100,000 - $110,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.
#LI-SP1 #LI-hybrid