Technology Specialist (South Bay)
The Technology Specialist is a key member of Summit's Technology Team. The Technology Specialist serves as the point person for school site technology needs and projects. This position is based in the Bay Area, specifically at our schools in Sunnyvale and San Jose with occasional travel to Home Office in Redwood City required, and reports to the Director of Technology.
Who We Are:
What if all students graduated high school with not only content knowledge, but the habits and skills to successfully navigate college and career, with a sense of purpose to anchor them? This is the question at the core of Summit Public Schools. Summit is a public school system serving heterogeneous communities in the Bay Area and Washington State and operate 15 schools serving over 4,500 students.
Are you looking for the opportunity to lead change? Do you want to help reimagine what schools should be? We put students in the driver’s seat and empower them with the skills and habits they need to be successful in college and life. We are looking for diverse, driven, and dynamic talent to join our growing team to help realize our educational vision.
What You’ll Do:
- Serve as the technical point person for all technology related issues at assigned schools
- Provide excellent customer service and build relationships with office and school site faculty
- Install, configure, maintain, troubleshoot, and repair/warranty all school and office technology equipment (including, but not limited to laptops, projectors, printers, video conferencing equipment, etc.) and software
- Help administer Google Apps for students and faculty
- Update and maintain Internet content filtering at school sites
- Work with network team to resolve network issues at school sites and test enhancements, fixes, and system improvements
- Proactively address technology issues at office and school sites, and provide updates to the team about school site activities
- Support online student learning and assessments at schools
- Collaborate with team members and school site faculty to design system improvements
- Administer and support projects/systems that help to improve school site operations or otherwise support academic outcomes
What You Need:
- Commitment to uphold Summit’s values, belief that all children deserve a rigorous and equitable education that prepares them for college and for life
- A Bachelor’s degree
- 1 - 4 years of related working experience troubleshooting and resolving issues related to devices such as computers, printers, networks, and smartphones is required.
- Ability to travel throughout the Bay Area
- Ability to lift and carry at least 35 lbs
- Ability to meet health clearance, and pass the background checks, per education code
- Ability to troubleshoot technology issues, especially within the Windows 7/10 environment and the ChromeOS environment
- Experience configuring, repairing, and administering technology devices including: laptops (Windows PCs and Chromebooks), printers, projectors, and video conference equipment
- Basic understanding of systems administration; experience administering Google Apps or other software systems preferable
- Working understanding of networking concepts
Who You Are:
- You’re passionate about Summit's mission to prepare students for success
- You’re empathetic to the needs of faculty and students, and thrive while interacting at school sites
- You approach problem resolution in a holistic manner that accounts for both technical and behavioral aspects of a problem
- You sweat the small stuff. You’re highly detail-oriented.
- You’re comfortable coaching others and effective at explaining technical concepts to others
- You thrive while working both independently and collaboratively.
- You’re able to represent Summit Public Schools in a variety of professional environments
What you get:
Summit offers competitive salaries and benefit options for full-time employees, including covering 75% of the health, dental and vision plan costs. We fully cover life and disability insurance. We have a “take what you need” PTO policy, 11 paid holidays and 3 weeks of organizational-wide closure during the year.
We strive to recruit a diverse team. Summit Public Schools is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, national origin, religion, gender, gender identity and/or expression, sexual orientation, disability, age, marital status, military status, pregnancy, parenthood, citizenship status, creed, or any other characteristic protected by federal, state or local law. Summit will provide reasonable accommodations for qualified individuals with disabilities.
People from all diverse backgrounds are strongly encouraged to apply.