Overview

Smartling’s Product team is looking for a new member to join us and lead our efforts in expanding and improving our platform. We are looking for a Product Manager that can take charge and work with our customers and internal stakeholders to define and build features to optimize work.

In this position, you will play a pivotal role in driving the development of the Smartling platform. You will work directly with engineering, service and customer teams to build requirements and shape the future of our tools for customers.

Smartling exists to translate the world's digital content. Why is this important? Life is powered by words. They are used to engage consumers online, in products and throughout our lives in all corners of the globe. And since it takes 45 languages to reach 95% of the world's online GDP, content translation is of increasing importance across the enterprise. Join Smartling (since 2009) to help grow and support our 1,000+ customers who move the world with words.

You Will

As the Product Manager at Smartling, you will be responsible for driving our vision for Vendors and working with your engineering team to deliver user friendly features. You will be the go to Product expert for everything related to our Vendors tools.

What will your first 90 days look like?

  • Get to know your new Smartling team mates!
  • Learn about the Smartling Platform and Services
  • Get to know our customer use cases - jump on calls with external customers, vendors and also with internal teams
  • Work on your first impact feature - driving it from research to release

Long term, you will:

  • Regularly engage with customers, users and internal business stakeholders to surface insights and problems statements to inform the Vendor Experience’s roadmap and vision
  • Partner with your engineers and designer to define and finalize feature requirements
  • Own, define and execute on your Roadmap - aligning it to the company strategy
  • Validate and prioritize all incoming features to find features that will help us achieve our vision
  • Support our Customer Success and and Support teams with any customer questions
  • Work with our Documentation and Training team to develop internal and external communication material
  • Stay up to date with competitor tools and offerings

You Have

  • 5+ years of product management or project leadership experience
  • Understanding of Product Design fundamentals and SaaS User Experience patterns
  • Ability to clearly and effectively communicate with different stakeholders - connecting with customers, end users, vendors and internal teams
  • Investigating user problems and needs and translation them to actionable themes that drive towards the Product Vision
  • Comfortable making decisions with the knowledge at hand
  • Work with design and engineering in the weeds - getting to know the details of the design and technical solution
  • Prior experience in prioritizing features and working with development teams in defining requirements and developing a Roadmap
  • A home office setup conducive for working remotely, and the ability to work effectively as a remote team member*

Preferred but not required

  • Previous experience working with localization software or involvement in localization processes
  • Technical knowledge - understanding the development of web apps, both Backend and Frontend
  • Experience with SQL

You are

  • Systems thinking - you are excited about working with complex interconnected systems
  • Curious - you are a lifelong learner - constantly ask questions to dig deeper into use cases and how our technical solution could work
  • Visionary - you can clearly articulate a vision for the Vendor side of our platform and produce a clear roadmap on how to get there
  • Leader - you are ready to lead and inspire teams across multiple departments to deliver on your Vendor vision
  • Get sh*t done - you are ready to dig in and be the driving force! - get messy, experiment, and learn from features you release

You Will Enjoy

  • Freedom 🏡- we are remote-first
  • Growth - an opportunity to learn and advance your career
  • Wealth 💰 - We offer a competitive salary
  • Wellness - company-sponsored Health insurance plan & pension plan with company matching**
  • Balance - flexible PTO + 9 bank holidays! Generous parental leave. We are remote-friendly
  • Culture 🤝- an energetic, value-driven, and fun culture and team spirit
  • Bonus - employee referral programs and apple equipment

 

Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

*To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background.

** UK and Ireland only 

Apply for this Job

* Required

  
(File types: pdf, doc, docx, txt, rtf)
  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Smartling’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.